Shopify app
NewOrby ‑ AI Chat widget
Answers shopper questions from your live catalog, not guesses
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- GVOZDOVIC
- Launched
- September 2, 2026
- Pricing
- From $4.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$4.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Monthly | $4.99/month | not offered | 7 days | none stated | AI assistant on your storefront; Answers from live product data; Order status for verified shoppers; Knowledge base and human handoff |
| Pro | $12.99/month | not offered | 7 days | none stated | Everything in Monthly; Use your own Gemini API key; Your own model quota; Priority support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
Customization
- Color and font
- Business hours
- Welcome messages
- Chat buttons
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders, custom data, Shopify admin
- View products: Products, collections
- View orders: All order history for the last 60 days
- View custom data: Metaobjects
- Edit Shopify admin: Files
Developer
GVOZDOVIC
- Apps in the dataset:
- 1
- Address:
- V. Mykolaicio-putino 8, Vilnius, 03105, LT
- Website:
- not stated
- Support email domain:
- gvozdovic.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
- Answers product questions from live catalog data, never invented details
- Lets shoppers check their own order status after contact verification
- Knowledge base you curate from your collections, products, images, and videos
An AI assistant that answers shopper questions from your real product catalog and stock.
Orby puts a shopping assistant on your storefront that answers from your store's real data instead of guessing. When a shopper asks about a product, the assistant looks it up through Shopify and replies with the live title, variants, and availability. Shoppers can also check their own order status, and details are shared only when their contact information matches the order. You choose which collections, products, and media it uses, and how it speaks. Conversations are saved for review.
Questions and comments
Questions people ask about Orby ‑ AI Chat widget, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.