Shopify app
EmergingBuilt for ShopifySupportify: AI‑powered support
Automate your customer support in minutes with AI agents
- Rating on Shopify
- 5.0(22)
- Reviews
- 22
- Developer
- Supportify As
- Launched
- October 31, 2025
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.63
category median 4.50
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 22
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free plan | Free to install | not offered | none | $0.60 per session | 50 free AI sessions included; Handles orders, returns & refunds; Full Shopify order integration; Upload your own knowledge base; Unlimited seats; Chat via Emails, Messenger and Instagram; Connect shipping and return portal |
Rating distribution
22 ratings on the listing at crawl time.
- 5 stars22(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 16, 2026SincereNorway9 months using the app
"5 stjerner fra oss! Vi er ekstremt fornøyde med Supportify! Chatboten fungerer supert sammen med lagersystemet vårt, Ongoing, slik at kundene selv kan kansellere ordre ..."
5 starsSep 21, 2026iGlow.noNorwayAbout 1 month using the app
"Vi er kjempefornøyde med Supportify. Løsningen gir oss et mye bedre utgangspunkt for å samle og effektivisere kundeservicen vår, og den er enkel å tilpasse ..."
5 starsJul 2, 2026Sparkfix.noNorway4 months using the app
"God support og oppfølging hele veien! Både for meg og kundene mine"
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Social media
- File upload
- Multi-language
- Push notifications
- Encryption
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, gift cards, Online Store, custom data
- Edit customers: Customer data
- View products: Inventory, products, product listings, collections
- Edit orders: Merchant managed fulfillment, third-party fulfillment, draft orders, order fulfillments, order edits, all order history, returns, shipping information
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- View Online Store: Online Store pages, theme
- View custom data: Metaobjects
- View other data: Locations, price rules, product in-store pickup availability and locations
Developer
Supportify As
- Apps in the dataset:
- 1
- Address:
- Vipeveien 7B, Sandnes, 4323, NO
- Website:
- www.getsupportify.ai
- Support email domain:
- supportify.no
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Dondy: WhatsApp Marketing+Chat
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IG Facebook & Instagram Shop
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Richpanel: AI Customer Support
4.9(137) · shares 63% of feature handles
Chaport: Live chat & Chatbot
No ratings yet · shares 61% of feature handles
WonderChat: AI Support Chatbot
5.0(1) · shares 58% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- Replace expensive support agents and free up time with AI support.
- Connect your AI customer support agent to email, chat and social channels.
- Set up in minutes - no coding required. Syncs with Shopify.
- Give your AI agent access to tools: cancel orders, edit, create returns, refunds
- Smart ticket escalation when human support needed, with full context
Automate your customer support in minutes with AI agents and AI chatbot. Save time and cut costs.
Instantly deploy AI support agents and AI chatbots that handles your support tickets across chat, email, Instagram and Facebook.
Supportify is an AI customer support agent built for Shopify that doesn’t just reply to customers — it actually acts. Your agent can cancel orders, track shipments, create return labels and give your customer instant resolutions — no human needed.
Simply install the app, connect your FAQ and tools, and let Supportify handle support 24/7. Powered by Claude and GPT.
Questions and comments
Questions people ask about Supportify: AI‑powered support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
22 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.