Shopify app
NewReplori: AI Customer Support
AI chat that answers customer questions about products & order
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- apex
- Launched
- May 6, 2026
- Pricing
- From $14/month. Free trial available.
- Languages
- English, Arabic
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.72
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$14/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $14/month | $140/year | 7 days | none stated | 150 AI support tickets; 50 image analyses; Live Chat; Ticketing; AI Suggested Replies; Confidence-Based Auto-Send; Reports Dashboard |
| Growth | $29/month | $290/year | 7 days | none stated | Everything in Starter Plan; 400 AI support tickets; 200 image analyses; Advanced Automation Workflows; Weekly AI Action Plan; Remove Branding |
| Pro | $59/month | $590/year | 7 days | none stated | Everything in Growth Plan; 900 AI support tickets; 500 image analyses; Priority Support; Advanced Reporting Exports |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
Workflow automation
- Auto-reply
- Response templates
- AI responses
- AI summaries
- Ticketing
- Auto-assign
- Escalation
- Order tracking
- Feedback surveys
- Multi-language
- Analytics
- Reports
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Customers, products, orders, Online Store
- View customers: Customer data
- View products: Inventory, products, collections
- View orders: All order history for the last 60 days
- View Online Store: Online Store pages
- View other data: Locations
Developer
apex
- Apps in the dataset:
- 1
- Address:
- amman, amman, 11953, JO
- Website:
- app.replori.com
- Support email domain:
- replori.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 76 words.Show
- AI chat trained on your product catalog, policies, and past support tickets
- Real-time order tracking and status lookup inside chat
- AI analyzes product images for smarter answers and recommendations
- Auto-escalate low-confidence conversations to human support
- Conversation analytics and revenue attribution dashboard
AI chat widget answering customer questions using product catalog, images, and order data.
Replori is an AI chat widget that automatically answers customer questions about products, orders, shipping, and store policies. It syncs your Shopify catalog, analyzes product images, and learns from past support tickets to refine responses over time. The AI can check order status in real time, recommend relevant products to shoppers, and escalate complex conversations to your team—all configurable from your Shopify admin.
Questions and comments
Questions people ask about Replori: AI Customer Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.