Shopify app
NewUnanimity
Streamline your customer support with AI-Driven messaging
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- UnanimityAI
- Launched
- July 24, 2024
- Pricing
- $490/month. Free trial available.
- Languages
- English, French, Spanish, Chinese (Simplified)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.57
category median 4.57
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$490/month
band: $300 and up · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | $490/month | $4900/year | 14 days | none stated | 200 tickets per month; 3 AI support agents; Omni-channel chat, ticket & mail; AI handles carrier claims |
Rating distribution
1 ratings on the listing at crawl time.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 29, 2024Coeur de TruffeFrance20 minutes using the app
"Je viens d'ouvrir mon e shop et je suis toute seule a tout gérer. Je dois donc tout optimiser pour m'alléger sur certaines tâches. Unanimity ..."
Screenshots
5 of 6 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Dashboard: orders, returns, and multi-channel messages 
2 of 5: Unified inbox for Instagram, WhatsApp, Messenger, and email 
3 of 5: AI-managed returns and refunds flow in a single interface 
4 of 5: Setup for PDF and URL-based knowledge retrieval in the dashboard 
5 of 5: Analytics: ticket stats, sentiment tracking, and performance
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Chatbot
- Phone
- Social media
- Contact form
Workflow automation
- Auto-reply
- AI responses
- AI summaries
- Ticketing
- Auto-assign
- Escalation
- Spam detection
- Order tracking
- Multi-language
- Analytics
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
UnanimityAI
- Apps in the dataset:
- 1
- Address:
- 3 passage du docteur Calmette, Cagnes sur mer, 06800, FR
- Website:
- not stated
- Support email domain:
- braincorp.fr
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
Cavalry AI Customer Support
5.0(15) · shares 57% of feature handles
Synibox for Customer Services
No ratings yet · shares 53% of feature handles
Notch – Customer Support Suite
5.0(4) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 76 words.Show
- Automate returns, refunds, and shipping labels
- Respond to Mail, Messenger, WhatsApp, Instagram, contact form in one place
- Customize your chatbot’s tone and brand prompts
- AI-powered knowledge retrieval from PDFs and URLs
Streamline your customer support with AI-Driven multichannel messaging
Simplify your e-commerce support with an AI that goes beyond chatting. Unanimity AI automatically handles returns, refunds, shipping labels, and customer inquiries across multiple channels. Our AI is able to automatically contact carriers for orders issues and more. It’s simple to set up: connect your accounts, set brand prompts, and let the AI do the work. You can even create your own tools to meet your specific needs.
Questions and comments
Questions people ask about Unanimity, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 19, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.