Shopify app
NewSynibox for Customer Services
Automate your email customer service with Synibox
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Semecloud
- Launched
- September 24, 2024
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.57
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
- Help center
Workflow automation
- Auto-reply
- AI responses
- AI summaries
- Auto-assign
- Order tracking
- Multi-language
- Multi-store
- Analytics
- Reports
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, gift cards, Shopify Payments, Online Store, Shopify admin
- Edit customers: Customer data
- Edit products: Product listings, products, collections
- Edit orders: All order history, returns, shipping information
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- View Shopify Payments: Shopify Payments disputes
- View Online Store: Checkout page, Online Store pages
- View Shopify admin: Legal policies
- Edit other data: Locales, price rules
Developer
Semecloud
- Apps in the dataset:
- 1
- Address:
- 1000 5th Street, Suite 200, Miami Beach, FL, 33139, US
- Website:
- not stated
- Support email domain:
- semecloud.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
Know Reply‑AI Email Engagement
No ratings yet · shares 62% of feature handles
Unanimity
5.0(1) · shares 53% of feature handles
Notch – Customer Support Suite
5.0(4) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
- Synibox automates up to 90% of emails without human intervention.
- Synibox efficiently processes up to 180 emails every hour.
- Synibox uses Shopify data and carrier updates to provide relevant responses.
- Synibox communicates with international clients in over 10 languages.
- Synibox operates 24/7, ensuring uninterrupted responses at any time.
Automate your email customer service with the artificial intelligence Synibox.
Synibox revolutionizes your customer service by directly connecting to your support email and your Shopify store, utilizing real-time data from product sheets, current promotions, customer order tracking, as well as direct parcel tracking through carriers such as DHL and UPS to provide the most accurate and relevant responses to your customers.
Coming soon: Synibox Live Chat and social media interaction management.
Questions and comments
Questions people ask about Synibox for Customer Services, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.