Shopify app
Newredchat
AI agent for Customer Service
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- redautomations
- Launched
- July 23, 2026
- Pricing
- Free
- Languages
- Spanish, English, Portuguese (Brazil)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| FREE | Free | not offered | none | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
- Help center
Workflow automation
- Auto-reply
- AI responses
- Unified inbox
- Auto-assign
- Order tracking
- Customer notifications
- Multi-language
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Instagram 249 apps
- MercadoLibre 5 apps
- Messenger 27 apps
- Tiendanube 5 apps
- TikTok 178 apps
- WhatsApp 215 apps
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store, custom data
- Edit customers: Browsing behavior, customer data
- View products: Products, product listings, collections
- Edit orders: Draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history for the last 60 days, shipping information
- Edit discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- View Online Store: Checkout page
- View custom data: Metaobjects
- Edit other data: Price rules
Developer
redautomations
- Apps in the dataset:
- 1
- Address:
- Carlos Pellegrini 1410, Buenos Aires, B, 1640, AR
- Website:
- not stated
- Support email domain:
- redautomations.com.ar
- English support:
- not offered per the listing
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
Synibox for Customer Services
No ratings yet · shares 67% of feature handles
Know Reply‑AI Email Engagement
No ratings yet · shares 54% of feature handles
Txted AI: Price Alert
5.0(1) · shares 52% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 92 words.Show
- Capitán: agente de IA que responde consultas sobre pedidos, envíos y productos
- Inbox único para todos tus canales de comunicación.
- Clasificación automática por tipo de consulta: envío, cambio, stock, pago.
Un agente de IA que atiende a tus clientes 24/7. Conectado a tus pedidos y entrenado para tu marca.
RedChat conecta tu tienda con un agente de IA que atiende a tus clientes en WhatsApp, Instagram, Facebook y email. Identifica la intención del mensaje, accede al pedido del cliente, y responde con información real: estado de envío, política de cambios, disponibilidad de productos. Los casos que requieren criterio humano se derivan a tu equipo con todo el contexto ya cargado. Pensado para marcas DTC que quieren escalar soporte sin contratar más personas.
Questions and comments
Questions people ask about redchat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.