Shopify app
NewRelio: AI Chatbot & Sales Chat
AI sales assistant providing expert product guidance.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Relio
- Launched
- July 10, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$19/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Pricing is set outside Shopify: External charges may be billed by Relio separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 1 Site; 500 Products; 20 Conversations/mo; 500k knowledge characters; No credit card required |
| Starter | $19/month | $190/year | 14 days | none stated | 1 site; 2,000 products; 150 convesations/mo; 1M knowledge characters; Auto refresh; Hide price toggle; Order questions |
| Advanced | $79/month | $790/year | 14 days | none stated | 3 sites; 12,000 products; 650 conversations/mo; 3M knowledge characters; Owner bias; Product count in results; Advanced analytics; Conversations & leads history |
| Boost | $159/month | $1590/year | 14 days | none stated | 6 sites; 60,000 products; 1,500 conversations/mo; 5M knowledge characters; Suggest similar products; Priority support; Optional overage billing |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Multi-language
- Real-time translation
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Shipping alerts
- Order updates
- Upsell
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders
- View products: Products, collections
- Edit orders: All order history for the last 60 days
Developer
Relio
- Apps in the dataset:
- 1
- Address:
- Timisoara, TM, RO
- Website:
- relio.chat
- Support email domain:
- relio.chat
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
- AI Product Advice Turns shopper questions into accurate product recommendations
- Live Chat & Handoff Provide real-time support with a human touch when needed.
- Order Management Help shoppers track or cancel orders directly in the chat.
- Brand Priority Prioritize your own or high-margin brands in AI suggestions.
- Automated Coupons Share discount codes with visitors during their active session
Relio is an AI Sales Assistant that turns chats into sales. Drive revenue with smart advice.
Relio is an AI Sales Assistant that increases conversion rates by turning customer questions into smart product recommendations. Our semantic engine provides safe, accurate advice, making it ideal for regulated stores. Relio acts as a 24/7 virtual concierge that guides visitors toward a purchase. Use the Owner Bias feature to prioritize specific brands and track your success with sales attribution. Maximize revenue and automate customer support with a specialized AI built to sell.
Questions and comments
Questions people ask about Relio: AI Chatbot & Sales Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.