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Shopify app

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Kaily AI Shopping Assistant

Kaily AI Shopping Agent

Rating on Shopify
5.0(1)
Reviews
1
Launched
June 23, 2026
Pricing
Free plan available
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#228 of 709

See the ranked table

Bayesian rating

4.64

category median 4.65

Reviews in the last 180 days

1

from the 1 reviews on the listing page

1 and 2 star share

0%

0 of 1

Starting price

$39/month

band: $30 to $99

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated1 AI agent; 500 Message Credits; 500,000 Datasource Characters; 10 Crawl Pages Limit Per Website
Growth$39/monthnot offerednonenone stated1 AI Agent; 5,000 Message Credits; 6,000,000 Datasource Characters; 500 Crawl Pages Limit Per Website; 90 Days Conversation History
Business$199/monthnot offerednonenone stated2 AI Agents; 20,000 Message Credits; 25,000,000 Datasource Characters; 1000 Crawl Pages Limit Per Website; 180 Days Conversation History

Rating distribution

1 ratings on the listing when last refreshed.

  • 5 stars1(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsAug 18, 2026jaipurkurtiIndiaAbout 2 months using the app

    "Working with Kaily has been a smooth experience for us at Jaipur Kurti. One thing that stood out right away is how quickly it answers ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Voice support
  • Video calls
  • Social media
  • Multi-language
  • Agent analytics
  • Customer insights

Automated responses

  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell
  • Surveys

Customization

  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Chat flows
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

  • CRMs
  • ERPs 5 apps
  • Marketing Platforms
  • Payment Gateways
  • POS Systems

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, gift cards, Online Store, custom data

  • Edit customers: Browsing behavior, customer data, customer tags
  • Edit products: Inventory, product listings, products, collections
  • View orders: Assigned fulfillment, order fulfillments, order edits, all order history for the last 60 days, third-party fulfillment
  • View gift cards: Gift card transactions, gift cards
  • Edit Online Store: Online Store pages, Online Store script tags, theme, checkout page
  • View custom data: Metaobjects
  • View other data: Locations, bundles, product and variant inventory, product in-store pickup availability and locations, product tags, selling plans

Developer

Shopsense Retail Technologies Limited

Apps in the dataset:
3
Address:
WeWork Vijay Diamond, Andheri East, Mumbai, Cross Rd B, Marol, Industrial Area, Mumbai, MH, 400093, IN
Website:
not stated
Support email domain:
kaily.ai
English support:
yes
Resources:
Privacy policy, App Documentation, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 69 words.Show
  • Sales Automation: Recover abandoned carts, convert COD orders & upsell customers
  • AI Shopping Assistant: Recommend products & answer customer questions instantly
  • AI Customer Support: Automate order tracking, returns & post-purchase support
  • AI + Human Support: Let AI resolve routine queries and hand over complex cases
  • Unified Inbox: Manage web, WhatsApp, Instagram, Facebook, email on one channel

Sell more and automate customer support with AI across all your channels

Kaily helps merchants automate every customer conversation, from product discovery to post-purchase support.Convert more visitors with abandoned cart recovery, order tracking, return management, instant customer support and AI-powered product recommendations. Your team can manage conversations from every channel including WhatsApp, Instagram, Facebook, email, X, and live chat from a single inbox, with seamless AI-to-human handover whenever needed.

Questions and comments

Questions people ask about Kaily AI Shopping Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.