Shopify app
NewAnsa: AI Chatbot & Live Chat
24/7 AI support on WhatsApp, Instagram & Facebook chat
- Rating on Shopify
- 5.0(6)
- Reviews
- 6
- Developer
- Approcx Technologies
- Launched
- July 6, 2026
- Pricing
- Free to install. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.68
category median 4.65
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 6
Starting price
$25/month
band: $10 to $29 · 3-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | $0.25 per AI chat conversation | AI-powered chat widget; Up to 50 products in knowledge base; Widget customization; Analytics dashboard; Instant product answers; Easy Shopify setup; Pay only for what you use; No monthly fee |
| Starter | $25/month | not offered | 3 days | $0.2 per chat after 500 included chats/month | 500 AI chat conversations/mo; Up to 500 products in knowledge base; Email notifications for new chats; Order tracking via chat; Widget customization; Analytics dashboard; Instant product answers; Easy Shopify setup |
| Growth | $99/month | not offered | 3 days | $0.1 per chat after 1,500 included chats/month | 1,500 AI chat conversations/mo; Up to 5,000 products in knowledge base; AI-powered order taking; Automated follow-up messages; Email notifications; Order tracking via chat; Widget customization; Analytics dashboard |
| Pro | $299/month | not offered | 3 days | $0.05 per chat after 5,000 included chats/month | 5,000 AI chat conversations/mo; Unlimited products in knowledge base; AI-powered order taking; Automated follow-up messages; Priority support; Email notifications; Order tracking via chat; Analytics dashboard |
Rating distribution
6 ratings on the listing when last refreshed.
- 5 stars6(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 21, 2026Julie R Dance & Skate LLCUnited States7 days using the app
"I've tried several chat apps, but this AI ChatBot stands out. The live AI chatbot responds instantly and gives accurate answers based on my Shopify ..."
Developer replied. Read on Shopify
5 starsJul 19, 2026Herbal StorePakistan4 days using the app
"Excellent AI ChatBot for Shopify! The live AI chatbot gives fast and accurate responses, while the live chat widget is easy to use and customize. ..."
Developer replied. Read on Shopify
5 starsJul 19, 2026ShrikeUnited States8 days using the app
"Excellent AI ChatBot for Shopify! The live AI chatbot understands customer questions and recommends products accurately, which has improved our customer experience. I also like ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Social media
- File upload
- Multi-language
- Real-time translation
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Online Store, custom data, Shopify admin
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: All order history for the last 60 days, draft orders, order edits
- View discounts: Discount codes and promotions
- View Online Store: Online Store pages, theme
- Edit custom data: Metaobject definitions, metaobjects
- Edit Shopify admin: Files
- View other data: Price rules
Developer
Approcx Technologies
- Apps in the dataset:
- 3
- Address:
- 206, Askari 11, Gulber 3,, Lahore, 54000, PK
- Website:
- approcx.com
- Support email domain:
- approcx.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
Hikari CS
No ratings yet · shares 80% of feature handles
Kamli: AI chatbot + Live Chat
5.0(1) · shares 79% of feature handles
Clearly Agent — AI Sales Chat
No ratings yet · shares 78% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- AI chatbot & live chat for customer support automation
- 24/7 auto-reply on WhatsApp, Instagram, Messenger & website chat
- Order tracking and real-time delivery updates
- Abandoned cart recovery & product recommendations
- AI helpdesk that auto-resolves tickets and escalates complex ones
AI chatbot answers customer questions on WhatsApp, Instagram & Messenger 24/7. Sell more, reply less
Ansa AI is an AI chatbot and customer support assistant that answers every customer 24/7 across WhatsApp, Instagram, Messenger, and website live chat. It automates customer service, takes orders, tracks deliveries, recommends products, and recovers abandoned carts — so your store sells more while you reply less. Ansa learns your entire store (products, discounts, policies, pages, blogs, and FAQs) to give instant, accurate, on-brand answers on autopilot.
Questions and comments
Questions people ask about Ansa: AI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
6 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.