Shopify app
NewHikari CS
Instantly assist customers with live chat
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Hikari CS
- Launched
- March 22, 2024
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$10/month
band: $10 to $29 · 30-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Pricing is set outside Shopify: External charges may be billed by Hikari CS separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 50 conversations/month; No monthly fee; For new stores and entrepreneurs; Unified inbox with all channels; Native Ecommerce Integration; AI Mini models; AI Copilot & self-service; Product Insight reports |
| AI Lite Plan | $10/month | not offered | 30 days | none stated | $0,16 per conversation; $10 minimum base fee, including 62 conv.; Unlimited conversations; Remove branding; Automatic translation (3) |
| AI Pro Plan | $10/month | not offered | 30 days | none stated | $0,32 per conversation; $10 minimum base fee, including 32 conv.; Most advanced AI models (e.g., GPT-5); AI Report analysis; AI Image recognition; AI Voice; AI internal assistant; Automatic translation (20) |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Social media
- File upload
- Multi-language
- Real-time translation
- Agent analytics
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Upsell
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Hikari CS
- Apps in the dataset:
- 1
- Address:
- Transformatorweg 88, Amsterdam, 1014 AK, NL
- Website:
- not stated
- Support email domain:
- hikarics.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
Wizybot AI CRM & Chatbot
4.7(167) · shares 74% of feature handles
askVela – Chat & AI Support
5.0(1) · shares 74% of feature handles
WonderChat: AI Support Chatbot
5.0(1) · shares 72% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 60 words.Show
- AI-powered helpdesk — Resolve tickets faster with AI Copilot and automation.
- 24/7 multilingual support — Assist customers in 100+ languages, anytime.
- Native Ecommerce integration — Access orders and customer history in one place.
- AI self-service agent — Let customers resolve issues on their own, 24/7.
Grow your business through fast, personalized and cost efficient customer service as a service.
Hikari CS is the AI-powered helpdesk built for Ecommerce. Unify email, live chat, Instagram, and Facebook DMs in one inbox. AI Copilot helps agents respond faster, while AI Agents handle FAQs and order tracking 24/7. Native Ecommerce integration pulls real-time order data instantly. Supports 100+ languages.
Questions and comments
Questions people ask about Hikari CS, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.