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Shopify app

New

invox

Answer customers, see real profit, and track UGC creators

Rating on Shopify
No ratings yet
Reviews
0
Developer
Invox
Launched
July 9, 2026
Pricing
From $15/month. Free trial available.
Languages
Portuguese (Brazil), English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Helpdesk

#68 of 106

See the ranked table

Bayesian rating

n/a

category median 4.65

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$15/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Starter$15/month$150/year14 daysnone statednot listed
Pro$35/month$350/year14 daysnone statednot listed
Scale$55/month$550/year14 daysnone statednot listed

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Channels

  • Email

Workflow automation

  • Auto-reply
  • AI responses
  • Order tracking
  • Analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Invox

Apps in the dataset:
1
Address:
Orlando, FL, US
Support email domain:
invoxreply.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 97 words.Show
  • Answers in the customer's language, written from real order data
  • Sends on its own or waits for your approval — your call, per category
  • One-click order actions: refund, cancel, resend, fix shipping address
  • One account, several stores — consolidated profit and a store switcher
  • Disputes: chargeback evidence assembled and filed before the deadline

Support that answers with real order data, plus real profit, ads and chargebacks in one app.

Invox reads every support email, sorts it by request type and writes the reply from the customer's real Shopify order — status, tracking and your store policies. Let Invox send on its own, or approve first; a human only steps in when a human must decide. Refund, cancel, resend or fix an address in one click. Earnings turns revenue, product cost, fees, Meta and Google spend into real profit. Disputes builds and files chargeback evidence. Run several stores from one account.

Questions and comments

Questions people ask about invox, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.