Shopify app
NewDeS AI Commerce Agent
AI Shopping Assistant for Sales, Support & Live Chat.
- Rating on Shopify
- 5.0(3)
- Reviews
- 3
- Developer
- Dynamics eShop Inc
- Launched
- August 7, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.70
category median 4.70
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 3
Starting price
$29.99/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | AI Agent answers customer questions 24/7; Search products through natural-language; Live agent handoff; 1,200 Sessions / month |
| Starter | $29.99/month | not offered | none | none stated | AI Agent answers customer questions 24/7; Search products through natural-language; Live agent handoff; 2,500 Sessions / month |
Rating distribution
3 ratings on the listing when last refreshed.
- 5 stars3(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 5, 2026Radiance RXIndia8 days using the app
"The AI Agent Bot is a strong addition to a skincare e-commerce website. It can make product discovery easier by asking customers about their skin ..."
5 starsSep 7, 2026Big Sanitary BazarIndia25 days using the app
"We’ve been using the DES AI Commerce Agent for our sanitaryware store, which has a large and diverse product inventory, and it has made product ..."
5 starsSep 6, 2026RKG MediKartIndia25 days using the app
"We run a medical store website with a large inventory, and finding the right product can sometimes be challenging for customers. I personally use this ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- Discounts
- FAQs
- Product recommendations
- Quick replies
- Order updates
Customization
- Chat window
- Chat buttons
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, products, orders
- View customers: Customer data
- View products: Product listings, products, collections
- View orders: All order history for the last 60 days, order fulfillments
- View other data: Product and variant inventory, product tags
Developer
Dynamics eShop Inc
- Apps in the dataset:
- 1
- Address:
- 26000 Towne Centre Dr, Suite 210, Lake Forest, CA, 92610, US
- Website:
- not stated
- Support email domain:
- dynamicseshop.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- 24/7 AI answers for products, shipping, returns, and policies.
- Guided order placement and instant order status.
- Plain‑language product search with smart recommendations.
- Full‑context live agent handoff — transcript, cart, and order details preserved.
- Store‑trained responses from your catalog, FAQs, and policies.
DES AI Commerce Agent — AI Shopping Assistant + Live Chat
Give shoppers instant, accurate answers powered by AI trained on your catalog, FAQs, and policies — with seamless live chat handoff when a human is needed. Your AI assistant helps customers find products, compare options, place orders with guided support, and check order status 24/7. When a conversation needs a real person, your team takes over with the full transcript, cart, and order context preserved. Agents reply from a unified inbox showing order history, customer details.
Questions and comments
Questions people ask about DeS AI Commerce Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.