Shopify app
NewRaye | Expert AI Assistant
24/7 AI product expert with live inventory & WhatsApp
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Webfit Ltd
- Launched
- June 9, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$8/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| 1-Click Theme Edit | Free | not offered | none | none stated | Pre-Chat Capture Form; Live Catalogue Mapping; Custom Knowledge Upload; Core Safety Guardrails; Automated Support Emails; Concise Response Posture; Risk-Free Exploration |
| Starter Tier | $8/month | $86/year | none | none stated | 50 Monthly AI Chats; Omnichannel Chat Support; Tailored Brand Voice; Natural Emoji Integration; Real-Time Inventory Integration; Direct Hyperlink Generation; Out-of-Stock Net; Discount Enforcement Rules |
| Growth Tier | $15/month | $160/year | none | none stated | 100 Monthly AI Chats; Bespoke Vector Database; Logistics Policy Retention; Smart Upselling Engine; Automated Nudge Events:; Customisable Fallback Content; Downloadable Lead Data; Atomic Overage Protection |
| Pro Tier | $20/month | $200/year | none | none stated | 250 Monthly AI Chats; Meta API Integration; 24-Hour Safety Protocols; Instant Read Receipts; Expanded Character Budgets; Stock Level Urgency; Extended Multi-Turn Memory; Full Transcript Forwarding |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
Automated responses
- Discounts
- FAQs
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
Customization
- Chat window
- Chat buttons
- Tagging
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Customers, products, orders, Online Store
- View customers: Customer data
- View products: Inventory, products, collections
- View orders: All order history for the last 60 days
- View Online Store: Online Store pages
Developer
Webfit Ltd
- Apps in the dataset:
- 2
- Address:
- London, ENG, GB
- Website:
- webfit.uk
- Support email domain:
- webfit.uk
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Upload a custom brain of content to make Raye an expert on your products.
- Captures customer emails for out-of-stock items to build your marketing list.
- Collects customer names, emails and phone numbers before the chat begins.
- Customise Raye’s tone of voice and emoji use to match your exact branding.
- Try Raye and receive 50 chats on our entry tier.
Raye is an expert AI agent. She uses your live catalogue to resolve queries and assist store sales.
Raye helps merchants manage customer support by acting as a dedicated retail assistant. You can upload a custom brain of content, training Raye on your specific guides, brand history, and store policies so she becomes an expert in your chosen field. She reads these uploaded documents alongside your live inventory to answer customer enquiries automatically. This provides shoppers with the direct, knowledgeable advice they need to complete their purchases.
Questions and comments
Questions people ask about Raye | Expert AI Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.