Shopify app
LeaderDC: WhatsApp Marketing + API
AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
- Rating on Shopify
- 4.9(223)
- Reviews
- 223
- Developer
- DelightChat
- Launched
- January 25, 2021
- Pricing
- From $29/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.85
category median 4.68
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
2%
5 of 223
Starting price
$29/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Startup | $29/month | not offered | 14 days | 500 support tickets, 2500 marketing contacts | Support Inbox: WA, IG, FB, Email, Chat; Chatbot, Self-Service Widget, Mobile App; GPT AI Agent (10k free tokens/mo); WA Marketing: Cart & Checkout Recovery; COD Verification & COD to Prepaid Flows; WhatsApp Broadcast Campaigns + Catalog; Shopify Flow Workflows Integration; Free Green Tick Application |
| Scale | $99/month | not offered | 14 days | 2000 support tickets, 10000 marketing contacts | Everything in Startup +; 20 Team Members; 10 Support Channels; 3 Shopify Stores; Support + Marketing ROI Analytics; 1:1 Personalised Onboarding; Email, WA Support; Optional: Back in Stock Alerts ($20/mo) |
| Growth | $299/month | not offered | 14 days | 6000 support tickets, 30000 marketing contacts | Everything in Scale +; 50 Team Members; 25 Support Channels; Unlimited Shopify Stores; Dedicated Account Manager; Done For You Onboarding; Email, WA, Google Meet Support; Optional: Back in Stock Alerts ($30/mo) |
Rating distribution
223 ratings on the listing when last refreshed.
- 5 stars201(90%)
- 4 stars15(7%)
- 3 stars2(1%)
- 2 stars1(0%)
- 1 star4(2%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 29, 2026XiaraIndia6 months using the app
"Great support team. It's easy to setup and they explain the dashboard quite well. The pricing seems better than most competitors. I had enabled this ..."
Developer replied. Read on Shopify
5 starsJul 10, 2026BoldifulIndiaAlmost 4 years using the app
"We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one ..."
Developer replied. Read on Shopify
5 starsJul 2, 2026The SooteeIndia3 months using the app
"We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow. It has significantly reduced ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Exit pop-ups
- Personalized campaigns
- Opt-in pop-ups
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
- Custom branding
- Pop-up builder
- Custom discount codes
- Triggers
- Templates
- Customizable widgets
- Multi-language
- Targeting rules
Channels
- Live chat
- Chatbot
- Social media
- Self-service
- Help center
- Contact form
- FAQs
Workflow automation
- Auto-reply
- Response templates
- AI responses
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Tagging
- Order tracking
- Customer notifications
- Feedback surveys
- Multi-language
- Multi-store
- Analytics
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Email 103 apps
- Facebook Messenger & Comments
- Fastrr, FlexyPe, Cashfree
- Instagram DM and Comments
- Razorpay, Gokwik, Shopflo, OCC
- WhatsApp Business API 19 apps
Shopify surfaces: Shopify Flow
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
DelightChat
- Apps in the dataset:
- 1
- Address:
- Gopal Krishna Complex, 45/3 Residency Road, MG Road, BENGALURU, KA, 560025, IN
- Website:
- www.delightchat.io
- Support email domain:
- delight.chat
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Dondy: WhatsApp Marketing+Chat
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Tidio: AI Chatbot & Live Chat
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WhatFlow: Whatsapp Automation
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Aigento ‑ AI Helpdesk Solution
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Cavalry AI Customer Support
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number
- Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat
- Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses
- Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts
- Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk
DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing.
Questions and comments
Questions people ask about DC: WhatsApp Marketing + API, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
223 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.