Shopify app
NewConecto Chat
Help shoppers navigate and act with Beside and live chat.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- CherryWave LLC
- Launched
- August 13, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Danish, Spanish, Dutch, French, German, Italian, Norwegian (Bokmål), Portuguese (Portugal), Russian, Swedish, Ukrainian, Chinese (Simplified)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$25/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 2 team seats; 1 chat widget; 100 saved CRM contacts; Unlimited conversations; Shared inbox and customer profiles; Help center and live visitor tracking; Ratings and analytics |
| Lite | $25/month | not offered | 14 days | none stated | Every paid feature included; 4 team seats and 3 chat widgets; 500 saved CRM contacts; $5 AI credits each month; AI agent, bots and integrations; Ticketing, routing and broadcasts; Agent performance analytics; Remove Conecto branding |
| Scale | $65/month | not offered | none | none stated | Every paid feature included; 10 team seats; 10 chat widgets; 1,000 saved CRM contacts; $15 AI credits each month; AI agent, bots and integrations; Ticketing, routing and broadcasts |
| Max | $215/month | not offered | none | none stated | Every paid feature included; 20 included team seats; 50 chat widgets; 7,000 saved CRM contacts; $50 AI credits each month; Add seats as your team grows; AI agent, bots and integrations |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Voice support
- Multi-language
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
CherryWave LLC
- Apps in the dataset:
- 1
- Address:
- 1309 Coffeen Ave STE 1200, Sheridan, WY, 82801, US
- Website:
- conecto.chat
- Support email domain:
- conecto.chat
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
ChatLab AI Chatbot & Live Chat
No ratings yet · shares 88% of feature handles
Solvea: AI Chatbot & Live Chat
5.0(2) · shares 81% of feature handles
Crescendo
1.0(1) · shares 78% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 98 words.Show
- Beside sees the page and points shoppers to the right product or next step.
- When asked, Beside opens pages, clicks buttons and fills in fields.
- AI chat answers product, delivery and policy questions from your content.
- Share a session link with someone who can help.
- With permission, your team sees their screen and helps in context.
AI chat and live support in one inbox. Beside guides shoppers and takes action on your store pages.
Conecto Chat unites AI answers, live chat and a shared inbox for your store. Beside sees the shopper's current page, points to the next step and can navigate or fill a field when asked. Shoppers can share a private link with someone they trust. With their permission, your team can view their screen and guide them there. AI answers product, delivery and policy questions from your content. Copilot drafts replies for teammates, and tickets keep follow-ups tied to the conversation.
Questions and comments
Questions people ask about Conecto Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.