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ChatLab AI Chatbot & Live Chat icon

Shopify app

New

ChatLab AI Chatbot & Live Chat

AI chatbot that sells, supports and captures leads 24/7

Rating on Shopify
No ratings yet
Reviews
0
Launched
October 9, 2026
Pricing
Free plan available. Free trial available.
Languages
English, Polish, German, Spanish, French, Hungarian, Italian, Turkish

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#529 of 1000

See the ranked table

Rank in Marketing - Other

#185 of 368

See the ranked table

Bayesian rating

n/a

category median 4.70

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$49/month

band: $30 to $99 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
E-commerce FreeFreenot offerednonenone stated100 chatbot responses / month; AI Search on first 100 products; Product cards with add to cart; Lead collection & contact form; WhatsApp, Messenger & Instagram
E-commerce Start$49/month$490/year7 daysOptional add-ons billed through Shopify: extra messages ($7/mo), AI Search product pack ($29/mo), voice, extra bots2,400 chatbot responses / month; AI Search on 2,000 products; Live stock, sizes & variants; Order status lookup by email; Live chat takeover from the bot; Store analytics: funnel, top products
E-commerce Grow$95/month$950/year7 daysOptional add-ons billed through Shopify: extra messages ($7/mo), AI Search product pack ($29/mo), voice, extra bots11,000 chatbot responses / month; AI Search on 5,000 products; AI Sales Tips every week; Email Copilot for customer emails; Voice conversations; Custom API actions & API access
E-commerce Scale$360/month$3600/year7 daysOptional add-ons billed through Shopify: extra messages ($7/mo), AI Search product pack ($29/mo), voice, extra bots50,000 chatbot responses / month; AI Search on 20,000 products; No ChatLab branding in the chat; Voice phone slot included; Additional shops as add-ons

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • Email chat
  • Voice support
  • Multi-language
  • Behavior tracking
  • Agent analytics
  • Customer insights

Automated responses

  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates
  • Cross-sell
  • Upsell

Customization

  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Chat flows
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View store data

Products, orders, discounts, Online Store, custom data, Shopify admin

  • View products: Products, collections
  • View orders: All order history for the last 60 days
  • View discounts: Discount codes and promotions
  • View Online Store: Online Store pages
  • View custom data: Metaobject definitions, metaobjects
  • View Shopify admin: Legal policies

Developer

ChatLab Sp. z o.o.

Apps in the dataset:
1
Address:
Zamknięta 10/1.5, Kraków, 30-554, PL
Support email domain:
chatlab.com
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, App Documentation, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 98 words.Show
  • AI Search - product cards with live stock, sizes, variants and add to cart
  • Real-time order tracking - customers check order status by email in the chat
  • Lead capture & live chat handoff - collect contacts and escalate to human agents
  • Store analytics - conversation funnel, top products and weekly AI Sales Tips
  • Answers on WhatsApp, Messenger & Instagram too, automatically in 80+ languages

AI chatbot for your store. Automates customer support, product search and order tracking 24/7.

ChatLab adds an AI chatbot to your Shopify store that answers customer questions 24/7. It learns your product catalog and store content, so shoppers get accurate answers and can find and buy products right in the chat.

Key features: - AI Search: product cards with live stock, variants and add to cart - Order status lookup by email - Lead collection and live chat handoff to human agents - Store analytics: funnel, top products, weekly AI Sales Tips - WhatsApp, Messenger, Instagram, 80+ languages

Questions and comments

Questions people ask about ChatLab AI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.