Shopify app
NewAPPINIZE | Customer Experience
Gestiona casos, devoluciones y garantías desde tu tienda.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- DODO Solutions
- Launched
- October 5, 2026
- Pricing
- $12.99/month. Free trial available.
- Languages
- Spanish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.72
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$12.99/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| CX Care | $12.99/month | $129.99/year | 7 days | none stated | Bloques de solicitudes en tienda; Cambios, garantías y devoluciones; Consulta segura con código OTP; Evidencias e historial del caso; Estados y SLA configurables |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
Workflow automation
- Customer notifications
Return options
- Exchanges
Return management
- Return portal
- Return reasons
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
Developer
DODO Solutions
- Apps in the dataset:
- 1
- Address:
- Trasversal 38 # 71-76, Medellín, ANT, 050031, CO
- Website:
- appinize.com
- Support email domain:
- appinize.com
- English support:
- not offered per the listing
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 68 words.Show
- Crea y gestiona casos desde la tienda y el admin.
- Gestiona cambios, garantías, devoluciones y retractos.
- Envía actualizaciones seguras con correo y OTP.
- Centraliza evidencias, mensajes e historial del caso.
- Asocia casos con clientes, pedidos y productos.
Gestiona PQRS, solicitudes, devoluciones, garantías y casos de atención desde un solo lugar.
APPINIZE | Customer Experience reúne herramientas para la relación entre tu tienda y sus clientes. Su primer módulo, CX Care, organiza la atención y postventa: PQRS, garantías, cambios, devoluciones y retractos. Los clientes crean y consultan solicitudes desde la tienda. Tu equipo gestiona estados, evidencias y respuestas desde Shopify, con historial y notificaciones por correo.
Questions and comments
Questions people ask about APPINIZE | Customer Experience, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.