Shopify app
LeaderRedo
Everything your brand needs. In one intelligent platform.
- Rating on Shopify
- 4.9(811)
- Reviews
- 811
- Developer
- Redo Tech, Inc
- Launched
- May 25, 2020
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.87
category median 4.38
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
2%
13 of 812
Starting price
$10/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Returns | Free | not offered | none | none stated | Returns and claims portal; AI exchange agent for +17% exchange rate; Variant-level returns analytics; Monthly AI returns analysis report; Full customizable return flow |
| Checkout Optimizer | $10/month | not offered | none | $0.50 per order for checkout optimization and $0.06 for order upsell | A/B test checkout experiences; Show tailored offers based on web intent; Increase conversion rate 14% |
| Email and SMS | $10/month | not offered | none | $2.00 per 1,000 sends on email and starting at $0.016 per send for SMS | Cross-sell from order tracking emails; Shoppable emails |
| Fulfillment | $99/month | not offered | none | none stated | Fulfillment software; Auto Batch to optimize fulfillment speed; Auto Merge orders to save on costs; Bulk ship identical orders automatically |
Rating distribution
812 ratings on the listing at crawl time.
- 5 stars783(96%)
- 4 stars16(2%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star13(2%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 19, 2026Thread & SupplyUnited States3 months using the app
"We've had such an amazing experience with REDO so far! The onboarding process was an absolute breeze and honestly left us speechless with how smooth ..."
5 starsOct 19, 2026Sukli - Filipino Grocery Online USAUnited States2 months using the app
"We couldn’t be happier with Redo! The people behind Redo are genuinely some of the nicest and most supportive people we've worked with. They're literally ..."
5 starsOct 8, 2026Wynwood Dog Food Co.United States3 months using the app
"We've been using Redo for our fulfillment for over a month and I'm really happy with the service. The team is super helpful and responsive ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Gift cards
- Store credit
- Gift returns
- Discount codes
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Shipping labels
- Return tracking
- SMS notifications
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Channels
- SMS
- Live chat
- Chatbot
- Phone
- Social media
- Self-service
Workflow automation
- Auto-reply
- Response templates
- AI responses
- AI summaries
- Ticketing
- Unified inbox
- Auto-assign
- Rule-based triggers
- Escalation
- Tagging
- Spam detection
- Order tracking
- Customer notifications
- Feedback surveys
- Analytics
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- CommentSold
- Gorgias 50 apps
- Klaviyo 222 apps
- NetSuite 22 apps
- Shop Mini
- Yotpo 42 apps
Shopify surfaces: Checkout, Customer accounts, Shopify POS, Shopify Flow
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Redo Tech, Inc
- Apps in the dataset:
- 1
- Address:
- 14761 Future Way, 400, Draper, UT, 84020, US
- Website:
- redo.com
- Support email domain:
- getredo.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Outvio Returns and Helpdesk
On Shopify, not yet in the dataset · listed as similar by Shopify
Resolvas: AI, Helpdesk & Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
APPINIZE | Customer Experience
On Shopify, not yet in the dataset · listed as similar by Shopify
ReturnPro Returns Portal
5.0(1) · shares 51% of feature handles
Frate Returns and Protection
5.0(7) · shares 49% of feature handles
yayloh | Returns & Exchanges
5.0(11) · shares 47% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
811 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.