Shopify app
EmergingBuilt for ShopifyAnswerAI Chatbot & Live Chat
AI chatbot & live chat customer support to convert more...
- Rating on Shopify
- 5.0(19)
- Reviews
- 19
- Developer
- Answer AI
- Launched
- October 17, 2023
- Pricing
- From $49/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.73
category median 4.65
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 19
Starting price
$49/month
band: $30 to $99 · 30-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $49/month | not offered | 30 days | $2.00 per completed conversation after first 50 | 50 AI conversations per month; 24/7 AI chat widget on your store; Order tracking & returns answered; Trained on your full knowledge base; Unlimited FAQs; Answers product questions to sell |
| Growth | $199/month | not offered | 30 days | $1.00 per completed conversation after first 200 | All Starter + 200 convos/month; AI product recs that upsell shoppers; Sentiment AI + advanced analytics; Full order & returns automation; Custom brand voice & tone |
| Advanced | $499/month | not offered | 30 days | $0.50 per completed conversation after first 750 | All Growth + 750 convos/month; Agentic AI resolves issues end-to-end; Revenue dashboard + account manager; Email support AI + 3 languages; Multi-step actions w/ admin approval |
| Pro | $1,000/month | not offered | 30 days | $0.25 per completed conversation after first 1250 | All Advanced + 1,250 convos/month; Elite AI model: most intelligent model; WhatsApp + all-language support; White-glove setup + bespoke tools; All languages supported; Phone support + priority SLA |
Rating distribution
19 ratings on the listing when last refreshed.
- 5 stars18(95%)
- 4 stars1(5%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 6, 2025idasports.comUnited States5 months using the app
"We’ve been using AnswerAI at IDA Sports, and it’s been a total game-changer for our customer experience! The setup was super easy; we were up ..."
5 starsSep 16, 2025Go Vita TanundaAustralia3 months using the app
"We chose AnswerAi after comparing competitors, and it’s proven to be the best value for the features offered. Setup was straightforward, the bot learned our ..."
5 starsSep 5, 2025Soho ScarvesUnited KingdomOver 1 year using the app
"Excellent App Great at helping customers get the info they need and so reducing customer service time Also learns about your products and services automatically ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- FAQs
- Product recommendations
- Shipping alerts
- Order updates
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
Channels
- Live chat
- Chatbot
Workflow automation
- AI responses
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Loop Returns 21 apps
- Prime Returns
- Recharge 125 apps
- Recurpay
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Answer AI
- Apps in the dataset:
- 1
- Address:
- 21 Deyne Brook Court, Netherthong, Holmfirth, ENG, HD9 3AB, GB
- Website:
- not stated
- Support email domain:
- answerai.co.uk
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
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Gorgias: AI Helpdesk & Chat
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Gup — AI Chat & Order Tracking
No ratings yet · shares 58% of feature handles
Doko AI ‑ AI Chatbots
5.0(2) · shares 57% of feature handles
Chatwhizz Live Chat
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- AI Chatbot: Automated & trainable chatbot integrated into your product catalog
- AI Powered Product Recommendations: Chat conversations that convert to sales
- Self-Serve AI & Live Chat Support: Answer FAQs, & post purchase shipping updates
- AI Agents: Speak in brands tone of voice to drastically reduce support tickets
- Chatbot: Set working hours for live chat support agents to speak to customers
Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7
AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you.
Questions and comments
Questions people ask about AnswerAI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
19 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.