Shopify app
NewPoetAI ‑ AI Knowledge Chatbot
AI chatbot that answers customer questions and recommendation
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Webtop
- Launched
- June 3, 2026
- Pricing
- $9/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Special Plan | $9/month | not offered | none | none stated | Unlimited responses; Advanced AI feature; RAG |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Customer insights
Automated responses
- COD verification
- Discounts
- FAQs
- Greetings
- Product recommendations
- Order updates
- Surveys
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
Channels
- Chatbot
- FAQs
Workflow automation
- Auto-reply
- AI responses
- AI summaries
- Order tracking
- Analytics
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Google Gemini 25 apps
- Groq
- MCP 5 apps
- OpenAI 77 apps
- Openrouter
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders, custom data
- Edit products: Inventory, products, collections
- View orders: All order history for the last 60 days
- Edit custom data: Metaobject definitions, metaobjects
Developer
Webtop
- Apps in the dataset:
- 1
- Address:
- Taman Universiti, 81300 Skudai, Johor Darul Ta'zim, Taman University, johor bahru, JHR, 81300, MY
- Website:
- wppoet.com
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
4.3(706) · listed as similar by Shopify
BubblaV AI Chatbot
No ratings yet · shares 52% of feature handles
Taggo AI Agent
No ratings yet · shares 46% of feature handles
Mend
No ratings yet · shares 45% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 63 words.Show
- Uses AI with retrieval-based responses (RAG) from your store content
- Answers customer questions using product and store information
- Provides relevant product suggestions during conversations
- Responds quickly to customer queries at any time
- Easy setup with no coding required
AI chatbot that answers customer questions and recommends products using your store content.
AI Chatbot helps merchants automate customer support using AI trained on store content. It answers common questions, assists customers in finding products, and reduces repetitive support tasks. The app improves response time and helps customers navigate the store more efficiently. It is easy to install and requires no technical setup.
Questions and comments
Questions people ask about PoetAI ‑ AI Knowledge Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.