EcomAppReviews
Yozo: Email,SMS, CX AI Agent icon

Shopify app

Emerging

Yozo: Email,SMS, CX AI Agent

Manage customer communications and marketing in one place

Rating on Shopify
5.0(21)
Reviews
21
Launched
June 10, 2024
Pricing
From $50/month
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Email marketing

#61 of 420

See the ranked table

Rank in SMS marketing

#29 of 159

See the ranked table

Bayesian rating

4.62

category median 4.53

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 21

Starting price

$50/month

band: $30 to $99

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Starter$50/month$500/yearnonenone stated10,000 Emails/mo; $10 Messages Credits Included (WA+SMS); 50 Chats/mo-Zena AI Chat Support Agent; Email & Phone/SMS Popups + Welcome Flows; Enable Reviews+Reviews Collection Flows; Unified Inbox for IG/WhatsApp/Site Chat; No Hidden Fees or Usage Charges
Growth$150/month$1500/yearnonenone stated200,000 Emails/mo; $50 Messages Credits Included (WA+SMS); 500 Chats/mo-Zena AI Chat Support Agent; Email & Phone/SMS Popups + Welcome Flows; Enable Reviews+Reviews Collection Flows; Unified Inbox for IG/WhatsApp/Site Chat; No Hidden Fees or Usage Charges
Enterprise$500/month$5000/yearnonenone stated500,000 Emails/mo; $150 Messages Credits Included (WA+SMS); 2000 Chats/mo-Zena AI Chat Support Agent; Managed account service; Dedicated support team; No Hidden Fees or Usage Charges

Rating distribution

21 ratings on the listing when last refreshed.

  • 5 stars21(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 20, 2026عالية | AliaBooks EGEgypt22 days using the app

    "Yozo has helped us grow sales with engaging pop-ups and effective campaigns. The team is incredibly helpful, and special thanks to Zeina for her smart ..."

    Read on Shopify

  • 5 starsOct 19, 2026Serat StudioEgyptAbout 2 months using the app

    "Really great app! I definitely recommend it. The customer support team is super friendly and always ready to help. You can tell they genuinely care ..."

    Read on Shopify

  • 5 starsOct 8, 2026ATHWABEgypt7 months using the app

    "The pop-ups on Yozo are honestly so fun and engaging! There are so many customization options that allow you to make them highly interactive for ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Campaign types

  • Email campaigns
  • SMS campaigns
  • Push notifications
  • Newsletters
  • Pop-ups
  • Forms
  • Discounts
  • Rewards
  • Promotions
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Exit intent
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Follow-up emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Product reviews
  • Custom campaigns

Managing campaigns

  • Editor tool
  • Templates
  • AI generation
  • Translation
  • Localization
  • Custom code
  • Custom fonts
  • Bulk editing
  • Import and export
  • Email domains
  • Consent collection
  • Email capture list
  • SMS capture list
  • Triggers and rules
  • Automations
  • Targeting
  • Geolocation
  • Segmentation
  • Tagging
  • Tracking
  • Reporting
  • Insights and tips
  • Analytics
  • A/B testing
  • APIs and webhooks
  • A/B testing
  • Bulk messaging
  • Compliance
  • Custom sender ID
  • Translation
  • Personalized messages
  • Scheduled messages
  • Templates
  • Conversion metrics
  • Real-time analytics
  • ROI tracking
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

  • Cart recovery
  • Birthday messages
  • Discount codes
  • Feedback requests
  • Order confirmations
  • Payment reminders
  • Product recommendations
  • Order tracking
  • Subscription renewals
  • Welcome messages
  • Win-back campaigns
  • One-time password (OTP)

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

YOZO AI TECH - FZCO

Apps in the dataset:
1
Address:
New Cairo, cairo, C, 11865, EG
Website:
not stated
Support email domain:
yozo.ai
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 48 words.Show
  • Build campaigns and flows across all channels (Email, WhatsApp & SMS)
  • Captures and activates first time customers with popups
  • AI chat agent on site, IG, Messenger & WhatsApp that learns your store in mins
  • Auto-collect & embed reviews on autopilot
  • Unified inbox for site chat, IG, Messenger & WhatsApp, All in one place

Conversational AI that runs your Email, WhatsApp, SMS, popups, reviews and agentic chat support 24/7

Yozo is one chat-driven AI agent that builds campaigns, flows, popups, reviews and a 24/7 support agent across all channels then unifies every reply in one inbox. Just chat. Watch it all ship.

Questions and comments

Questions people ask about Yozo: Email,SMS, CX AI Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

21 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.