EcomAppReviews

Shopify app

Leader

Mailchimp Email SMS Marketing

Drive sales with email marketing, SMS, forms, and automation

Rating on Shopify
4.8(1,518)
Reviews
1,518
Launched
November 28, 2018
Pricing
Free plan available
Languages
English, Spanish, French, German, Portuguese (Brazil)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Email marketing

#3 of 53

See the ranked table

Rank in SMS marketing

#3 of 22

See the ranked table

Bayesian rating

4.78

category median 4.20

Reviews in the last 180 days

408

from 1,520 collected reviews

1 and 2 star share

9%

131 of 1,518

Starting price

$13/month

band: $10 to $29

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Pricing is set outside Shopify: External charges may be billed by Intuit Mailchimp separately from your Shopify invoice. Learn more Developer pricing page

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedEmail; Marketing CRM; Creative Assistant; Sign Up Forms; Landing Pages; Social posting; Surveys; Reports
Essentials$13/monthnot offerednoneStarts at $13 per month.Everything in Free, plus; Email Templates; Marketing Automation - Up to 4; 24/7 Email/Chat Support; SMS is available as an add-on; Pricing based on number of contacts.
Standard$20/monthnot offerednoneStarts at $20 per month.Everything in Essentials, plus; Marketing Automation - Up to 200; Send Time Optimization; Behavioral Targeting; Pricing based on number of contacts.
Premium$350/monthnot offerednoneStarts at $350 per month.Everything in Standard, plus; Advanced Segmentation; Multivariate Testing; Unlimited Seats & Role-Based Access; Phone Support; Unlimited contact; Pricing based on number of contacts.

Rating distribution

1,518 ratings on the listing at crawl time.

  • 5 stars1,261(83%)
  • 4 stars86(6%)
  • 3 stars40(3%)
  • 2 stars25(2%)
  • 1 star106(7%)

Review collection

What the site has collected for this app, so every number below can be checked against its window.

  • Collected: 1,520 of 1,520 reviews (100% coverage)
  • Window: Mar 25, 2019 to Oct 14, 2026
  • Replied by the developer: 140 of 1,520 collected
  • Collected on Oct 15, 2026

Latest reviews

The 10 most recent of 1,520 collected reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 14, 2026vonkonlineSouth Africa3 months using the app

    "Rhedd"

    Read on Shopify

  • 5 starsOct 14, 2026Fotomuseum WinterthurSwitzerlandAbout 1 month using the app

    "SEPH WAS PERFECT!"

    Read on Shopify

  • 5 starsOct 13, 2026AvendiUnited Kingdom28 days using the app

    "This app is very clever and I'm sure its going to help generate incremantal revenue. Support was great (Sean) when I needed help."

    Read on Shopify

  • 5 starsOct 13, 2026MILANO HAIR STUDIOAustraliaOver 7 years using the app

    "Jean was amazing. She was patient, helpful and guided us through fixing our Shopify–Mailchimp connection. We’re very happy with the support she provided, and the ..."

    Read on Shopify

  • 5 starsOct 12, 2026WRONG FRIENDSNetherlandsAbout 3 years using the app

    "Great, great, great help, SEPH helped creating an automation. Helped me 100% with setting it up + response time was very fast!"

    Read on Shopify

  • 4 starsOct 12, 2026Glitter for Breakfast.United StatesOver 1 year using the app

    "After getting inexplicably disconnected from our chat, I appreciated that Sher reached out via email to help me sort my issue. Thanks so much!"

    Read on Shopify

  • 4 starsOct 11, 2026You Living 悠生活SingaporeOver 3 years using the app

    "I have been using mailchimp for a few years. It offers affordable plans for small business like me for a start. There are a lot ..."

    Read on Shopify

  • 4 starsOct 9, 2026Geofix ABSweden5 months using the app

    "Has been working fine in general, but I noticed it stopped syncing one day, so I reached out to the support and got really good ..."

    Read on Shopify

  • 5 starsOct 9, 2026National SPCA ShopIreland10 months using the app

    "Lori was absolutely fantastic! She was so kind, patient and helpful throughout the whole process. I'd been strugggling to resolve our Shopify and Mailchimp integration ..."

    Read on Shopify

  • 5 starsOct 8, 2026First Touch LettersUnited StatesAlmost 3 years using the app

    "Marz did a good job helping me today, took the time to explain, ty"

    Read on Shopify

Screenshots

4 of 5 listing screenshots, composed as review cards. Captions are the developer's own.

  • Mailchimp Email SMS Marketing Shopify app screenshot: Shopify product view triggers automated discount email flow.
    1 of 4: Shopify product view triggers automated discount email flow.
  • Mailchimp Email SMS Marketing Shopify app screenshot: Email automation sends unique discount code to new subscribers.
    2 of 4: Email automation sends unique discount code to new subscribers.
  • Mailchimp Email SMS Marketing Shopify app screenshot: SMS Marketing personalized with synced Shopify customer segment.
    3 of 4: SMS Marketing personalized with synced Shopify customer segment.
  • Mailchimp Email SMS Marketing Shopify app screenshot: Chart tracks Shopify revenue & click rate performance over time.
    4 of 4: Chart tracks Shopify revenue & click rate performance over time.

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Campaign types

  • Email campaigns
  • SMS campaigns
  • Social media
  • Newsletters
  • Pop-ups
  • Forms
  • Landing pages
  • Discounts
  • Promotions
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Follow-up emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Surveys
  • Custom campaigns

Managing campaigns

  • Editor tool
  • Templates
  • AI generation
  • Translation
  • Localization
  • Custom code
  • Custom fonts
  • Bulk editing
  • Import and export
  • Email domains
  • Consent collection
  • Email capture list
  • SMS capture list
  • Triggers and rules
  • Automations
  • Targeting
  • Geolocation
  • Segmentation
  • Tagging
  • Tracking
  • Reporting
  • Insights and tips
  • Analytics
  • A/B testing
  • APIs and webhooks
  • A/B testing
  • Bulk messaging
  • Compliance
  • Custom sender ID
  • Translation
  • Personalized messages
  • Scheduled messages
  • Templates
  • Two-way messaging
  • Conversion metrics
  • Real-time analytics
  • ROI tracking
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

  • Cart recovery
  • Birthday messages
  • Discount codes
  • Feedback requests
  • Order confirmations
  • Payment reminders
  • Product recommendations
  • Order tracking
  • Subscription renewals
  • Welcome messages
  • Win-back campaigns
  • One-time password (OTP)

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, marketing, store analytics, Online Store

  • Edit customers: Browsing behavior, customer data
  • View products: Inventory, products, collections
  • Edit orders: Order fulfillments, all order history, shipping information
  • Edit discounts: Discount codes and promotions
  • Edit marketing: Marketing events
  • Edit store analytics: Analytics, reports, web pixels
  • Edit Online Store: Online Store script tags, theme
  • Edit other data: Price rules

Developer

Intuit Mailchimp

Apps in the dataset:
1
Address:
405 N Angier Ave NE, Atlanta, GA, 30308, US
Website:
mailchimp.com
Support email domain:
mailchimp.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
  • Automate welcome, abandoned cart, and back-in-stock emails to boost conversions
  • Sync your Shopify store’s segments to personalize email and SMS campaigns
  • Drive sales with automated single-use codes, SMS discounts, and pop-up forms
  • Turn Shopify customer events into personalized segments for smarter targeting
  • Track attributed revenue in Shopify to measure campaign performance and ROI

Drive sales with smarter SMS and email marketing automation built for ecommerce brands

Boost your store's performance with Intuit Mailchimp's AI-powered marketing automation platform for B2C and B2B merchants. Automatically trigger welcome emails and win back shoppers with abandoned cart reminders, back-in-stock alerts, and email retargeting with product recommendations. Convert customers with unique discount codes across email campaigns, SMS notifications, and pop-up forms. Connect Shopify data into personalized segments in one platform trusted by millions of ecommerce brands.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

1,518 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.