Shopify app
NewwukongChat:Live Chat & AI Chat
AI handles live chat, FAQs & two-way translation
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Launched
- December 12, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Chinese (Simplified), French, German, Italian, Spanish, Japanese, Korean, Swedish, Hebrew, Arabic
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9.90/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Version | Free | not offered | none | none stated | 100 regular AI responses per month; Save info for 100 contacts; Train 1 AI knowledge base; 12 months of chat history storage; Manage customers with 5 tags |
| Essentials | $9.90/month | $99/year | 7 days | none stated | 1,000 regular AI responses/month; Store contact info for 1,000 contacts; Train up to 5 AI knowledge bases; 12 months of chat history; Manage customers with 5 tags |
| Professional | $59/month | $637/year | 7 days | none stated | 5,000 AI responses/month; Store 10,000 contacts info; Unlimited AI knowledge base training; 12-month chat history storage/month; Unlimited tag management |
| Enterprise | $199/month | $2149/year | 7 days | none stated | 20,000 AI responses/month; Unlimited contact storage; Unlimited AI knowledge base training; 12-month chat history storage/month; Unlimited tag management |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- SMS
- Social media
- File upload
- Multi-language
- Real-time translation
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Shipping alerts
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- View customers: Customer data
- Edit products: Products, collections
- View orders: All order history for the last 60 days
Developer
Shenzhen Yunling Technology Co., Ltd.
- Apps in the dataset:
- 1
- Address:
- 深圳, GD, CN
- Website:
- not stated
- Support email domain:
- wkguide.com
- English support:
- yes
- Resources:
- Privacy policy, Tutorial
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- 24/7 automated responses to common customer questions
- AI support for agents: full/semi-auto suggestions to assist human reps
- Targeted engagement: segment customers by tags and profiles for marketing.
- Multilingual support: auto-detects query language and responds accordingly.
AI customer service provides 24/7 support, accurately understands needs, and offers multilingual aut
This intelligent customer service solution combines real-time chat and a smart helpdesk to deliver 24/7 automated responses for e-commerce businesses. Using an advanced AI model, it accurately handles product inquiries. Communicate through preset messages as the chatbot learns your store details, products, and FAQs to provide immediate, precise answers. The system offers full automation with seamless human agent transfer when needed, effectively reducing costs and boosting efficiency.
Questions and comments
Questions people ask about wukongChat:Live Chat & AI Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.