Shopify app
LeaderBuilt for ShopifyVanChat AI Chat & AI Chatbot
AI chat that sells: AI agent for live chat &...
- Rating on Shopify
- 4.9(120)
- Reviews
- 120
- Developer
- VanChat
- Launched
- February 6, 2024
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, Chinese (Simplified)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.84
category median 4.65
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
1%
1 of 120
Starting price
$39/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 AI replies/month; AI learns 100 products; Product recommendations; AI Instructions & correct responses; Order tracking & Agent handover; Lead collection; Analytics; Unlimited visitors |
| Starter | $39/month | $390/year | 7 days | $0.09 per additional AI reply | 500 AI replies/month; AI learns 1,000 products; All Free plan features; Lead auto-sync & export; Conversation search & filters; Unlimited human replies; Unlimited visitors |
| Pro | $149/month | $1490/year | 7 days | $0.09 per additional AI reply | 2,500 AI replies/month; AI learns 2,500 products; All Starter plan features; AI Sales Automation; Instagram & Facebook integration; Export conversation history; Unlimited visitors |
| Growth | $249/month | $2490/year | 7 days | $0.09 per additional AI reply | 5,000 AI replies/month; AI learns 5,000 products; All Pro plan features; AI-powered Insights; No VanChat branding; Priority support; Unlimited visitors |
Rating distribution
120 ratings on the listing when last refreshed.
- 5 stars115(96%)
- 4 stars3(3%)
- 3 stars1(1%)
- 2 stars0(0%)
- 1 star1(1%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 9, 2026ExcellentSupply.comUnited States1 day using the app
"Tried a couple of other Chat apps. But we like VanChat the best. We wanted a simple AI helper that could answer questions for customers. ..."
5 starsSep 16, 2026CKL KVM SwitchesHong Kong SAR8 months using the app
"This is the first AI chat tool we’ve used for our website. What amazed me was that it took only a few minutes to capture ..."
5 starsAug 3, 2026Alpine RiversUnited KingdomAbout 1 year using the app
"Set this up on a small Shopify store in a category where accuracy matters more than chat volume. We have claims we are not allowed ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Social media
- File upload
- Multi-language
- Real-time translation
- Behavior tracking
- Encryption
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Tagging
- Agent avatar
- Cart upsell
- Checkout upsell
- Product page upsell
- Pop-ups
- Multi-currency
- Multi-language
Offers and recommendations
- Product recommendations
- Bundles
- Volume discounts
- AI recommendations
Analytics
- Click-through rates
- Conversion rates
- Optimization suggestions
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store analytics, Shopify Functions, Online Store, custom data, Shopify admin
- Edit customers: Browsing behavior, customer data
- Edit products: Inventory, product listings, products, collections
- Edit orders: All order history for the last 60 days
- Edit discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- View Shopify Functions: Cart transforms
- View Online Store: Online Store pages, theme
- Edit custom data: Metaobject definitions, metaobjects
- View Shopify admin: Legal policies
- View other data: Locales, Shopify Markets settings, Online Store navigation, product and variant inventory, product tags
Developer
VanChat
- Apps in the dataset:
- 1
- Address:
- 16192 Coastal Highway, Lewes, DE, 19958, US
- Website:
- vanchat.io
- Support email domain:
- vanchat.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
4.7(459) · listed as similar by Shopify
✧AiLead: FREE AI Chatbot & FAQ
5.0(10) · listed as similar by Shopify
Dori: AI Shopping Assistant
On Shopify, not yet in the dataset · listed as similar by Shopify
Alhena: AI Shopping Concierge
5.0(6) · shares 67% of feature handles
Kandid AI Chatbot & Live Chat
5.0(11) · shares 66% of feature handles
Humind ‑ AI Shopping Assistant
5.0(6) · shares 64% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 99 words.Show
- AI agent that learns from every chat what converts, product by product
- Chat support that reads between the lines and eases hidden doubts
- AI shopping assistant: product recommendations and deals for hesitant shoppers
- AI customer support & chat automation, 24/7: order tracking, returns, FAQs
- Set up in minutes: auto-learns catalog & policies; train with files, links
Shoppers hesitate? VanChat reads their hidden doubts and turns questions into orders, 24/7.
VanChat is an AI chat bot and AI assistant built to close sales, not just answer questions. Like a virtual assistant with sales instincts, it learns from past chats what converts for each product. It reads between the lines, eases hidden doubts and recommends what similar buyers chose. It spots hesitant shoppers and steps in via pop up chat. As a multilingual AI chatbot (chatbot IA, chat IA), it replies in every language, with 24/7 live support and AI customer service in your online chat box.
Questions and comments
Questions people ask about VanChat AI Chat & AI Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
120 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.