Shopify app
EmergingCarti: AI Shopping Assistant
AI Sales Agent: Recommends Products, Answers Questions 24/7
- Rating on Shopify
- 5.0(5)
- Reviews
- 5
- Developer
- Carti
- Launched
- December 2, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English, French, German, Spanish, Dutch, Swedish, Danish, Portuguese (Brazil), Chinese (Simplified), Italian, Japanese
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.75
category median 4.70
Reviews in the last 180 days
2
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 5
Starting price
$49/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 free AI conversations per month; Full AI shopping assistant; Sells with your real reviews; Proactively engages visitors; Personalizes for every shopper; Auto syncs products, policies, and more; Supports 90+ languages, 15+ currencies; 5-minute setup, no code needed |
| Starter | $49/month | not offered | 14 days | none stated | 250 AI conversations per month; Everything in Free, plus:; Advanced conversion analytics; Removes "Powered by Carti"; Retains all-time chat history; Chat + email support |
| Growth | $99/month | not offered | 14 days | none stated | 600 AI conversations per month; Everything in Starter, plus:; Incremental-lift reporting; First access to new features; Monthly performance report; Priority chat + email support |
| Scale | $249/month | not offered | 14 days | none stated | 1,750 AI conversations per month; Everything in Growth, plus:; White-glove onboarding call; Unlimited integration builds; Quarterly strategy review; Dedicated support channel |
Rating distribution
5 ratings on the listing when last refreshed.
- 5 stars5(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 8, 2026COSMETIC PLANTRomaniaAbout 24 hours using the app
"We recently installed Cart AI Shopping Assistant on our store and it’s been working great . What really impressed me was the support team, they ..."
5 starsJun 23, 2026ChokeholdCollectiblesUnited States2 minutes using the app
"Easy install! Love it so far"
5 starsApr 22, 2026Corinthian's CornerUnited States4 months using the app
"I run a Christian apparel store, and a lot of customers come in after seeing something specific in a Facebook ad. The issue was always ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Social media
- Multi-language
- Real-time translation
- Behavior tracking
- Agent analytics
- Encryption
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Agent avatar
- Cart upsell
- Product page upsell
- Pop-ups
- Multi-currency
- Multi-language
Offers and recommendations
- Free shipping
- Product add-ons
- Product recommendations
- Frequently bought together
- Bundles
- AI recommendations
Analytics
- A/B testing
- Click-through rates
- Conversion rates
- Recommendation performance
- Optimization suggestions
- Funnel performance
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Facebook Messenger 60 apps
- Gorgias 183 apps
- Instagram 470 apps
- Judge.me 271 apps
- Klaviyo 1144 apps
- WhatsApp Business 50 apps
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store, other data
- Edit customers: Browsing behavior, customer data
- View products: Product listings, products, collections
- Edit orders: All order history, shipping information, order edits, draft orders, returns
- Edit discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- View Online Store: Checkout page, Online Store pages, theme
- View other data: Shopify Markets settings, price rules, publications of products on sales channels
Developer
Carti
- Apps in the dataset:
- 1
- Address:
- New York, NY, US
- Website:
- heycarti.com
- Support email domain:
- heycarti.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
4.7(459) · listed as similar by Shopify
✧AiLead: FREE AI Chatbot & FAQ
5.0(10) · listed as similar by Shopify
Dori: AI Shopping Assistant
5.0(43) · listed as similar by Shopify
Asa: AI Sales Associate
5.0(3) · shares 78% of feature handles
Kandid AI Chatbot & Live Chat
5.0(11) · shares 78% of feature handles
Mearch: AI Chatbot & Support
5.0(1) · shares 71% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 97 words.Show
- Approach visitors before they bounce and nudge them toward conversion
- Help shoppers find products faster using everyday language, not just keywords
- Recommend cross-sells and upsells to drive greater order values
- Answer customer DMs on Instagram, Messenger, and WhatsApp Business automatically
- Ask Sidekick how Carti is doing and which levers to pull to get more from it
Capture more sales with a 24/7 AI shopping assistant that answers, cross-sells, and upsells.
Carti is an AI shopping assistant that sells for you 24/7. It’s far more than a chatbot. Like an in-store AI sales assistant, it reaches out when a shopper hesitates, makes personalized recommendations, compares products, and adds them to cart in chat. It learns your catalog, policies, and reviews to answer questions and close sales, flagging anything it can’t answer so you only fill it in once. It replies in 90+ languages on your store and in Instagram, Facebook Messenger, and WhatsApp DMs.
Questions and comments
Questions people ask about Carti: AI Shopping Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
5 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.