EcomAppReviews

Shopify app

Emerging

Unified Repairs Support

All-in-One Repair Management Software

Rating on Shopify
4.0(5)
Reviews
5
Developer
Yity Apps
Launched
May 12, 2022
Pricing
Free plan available
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Helpdesk

#9 of 20

See the ranked table

Rank in Surveys

#4 of 10

See the ranked table

Bayesian rating

4.41

category median 4.34

Reviews in the last 180 days

1

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 5

Starting price

$14.99/month

band: $10 to $29

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated10 Repair Requests; Customer Support Included; All features included*
Unlimited$14.99/monthnot offerednonenone statedUnlimited Repair Requests; Customer Support Included; All features included*
Dedicated Server$49.99/monthnot offerednonenone statedUnlimited Repair Requests; Dedicated Customer Support; Tailor the app as per your needs*; All features included*

Rating distribution

5 ratings on the listing at crawl time.

  • 5 stars1(20%)
  • 4 stars3(60%)
  • 3 stars1(20%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 4 starsJul 16, 2026HK JewelsUnited StatesOver 3 years using the app

    "Good app for tracking repairs."

    Read on Shopify

  • 5 starsJan 30, 2023LabJackUnited States3 months using the app

    "Love the app and the user interface so far. It allows us to collect more info from the customer and control the flow of returns ..."

    Read on Shopify

  • 4 starsAug 15, 2022SewingMachine.comUnited States3 months using the app

    "App works well for our basic needs, however, the search function to add a customer to a ticket does not allow you to properly search ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Channels

  • Self-service
  • Help center
  • Contact form

Workflow automation

  • Response templates
  • Ticketing
  • Tagging

Form customization

  • File upload
  • Templates

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Yity Apps

Apps in the dataset:
2
Address:
Unit 7 - 31 Newgate Street,, Burntwood, ENG, WS7 4UF, GB
Website:
site.yity.dev
Support email domain:
yity.co.uk
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 75 words.Show
  • With a few clicks install the app and start using it for repair tickets.
  • Internal Chat History, Ticket Statuses, Tickets Notifications, and much more.
  • Integrate Customer Side Form to store and start to collect repair requests.

It is a repair software for E-commerce stores that allows your team to manage all repair tickets

Unified Repair Support streamlines your repair operations with unlimited repair request creation and built-in customer registration. Manage request status flexibly with predefined options like "open," "repaired," and "completed," plus custom statuses tailored to your workflow. Create email templates to automate customer communications at each status stage. Automatically generate draft orders based on products used in the repair process.

Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

5 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.