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Shopify app

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ShopPilot ‑ AI Chat & Support

Instant AI answers for orders, shipping, returns & policies

Rating on Shopify
No ratings yet
Reviews
0
Developer
ShopPilot AI
Launched
June 9, 2026
Pricing
Free plan available
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#399 of 466

See the ranked table

Bayesian rating

n/a

category median 4.62

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$29/month

band: $10 to $29

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
STARTERFreenot offerednonenone stated100 AI chats per month; Basic support; Core functionality
PRO$29/monthnot offerednonenone stated2,000 AI chats per month; $5 per 100 extra chats; Advanced features; Usage-based billing; Priority support
ELITE$79/monthnot offerednonenone statedUnlimited AI chats; Dedicated support; Custom integrations; Priority processing

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat

Automated responses

  • FAQs
  • Quick replies
  • Order updates

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, orders

  • View customers: Customer data
  • Edit orders: All order history for the last 60 days

Developer

ShopPilot AI

Apps in the dataset:
1
Address:
Manasa, MP, IN
Website:
not stated
Support email domain:
outlook.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 94 words.Show
  • Answers customer questions instantly using your store policies
  • Covers order, shipping, return, and cancellation policy queries
  • Looks up real-time order status by order ID or email
  • Reduces repetitive support tickets so you focus on growth
  • Easy setup — add your policies, embed widget, go live fast

Instantly answer order, shipping & return queries using your store's policies — 24/7, hands-free.

ShopPilot AI is an AI-powered support agent that reads your store's order, shipping, return, and cancellation policies — then answers customer questions instantly using that exact information. No generic replies, no wrong answers. Customers can also look up their orders by order ID or email to get real-time order status, shipping updates, and delivery details — without contacting your team. Works out of the box. Add your policies, embed the widget, and your AI support agent is live in minutes.

Questions and comments

Questions people ask about ShopPilot ‑ AI Chat & Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.