Shopify app
NewShopBot Retainley
AI chatbot assistant, helps customer find personalised product
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Retainley
- Launched
- May 21, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.64
category median 4.65
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$29/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 conversation/month; AI training on 50 products; 24/7 AI powered support; AI chat in all languages; Full custom bot styling; Personalise recommendations; Full conversation history |
| Starter | $29/month | $278.40/year | none | none stated | 2,000 conversation/month; AI training on 500 products; Real time order tracking; Control AI responses; User insights & anal; + Everything in Free |
| Pro | $79/month | $758.40/year | none | none stated | 10,000 conversation/month; AI training on 2,000 products; Priority AI responses; Product Mini Chat; AI Leading questions; + Everything in Starter |
| Max | $149/month | $1430.40/year | none | none stated | 20,000 conversation/month; AI training on 4000 products; Priority support; Priority access to new features; + Everything in Pro |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 5, 2026smarsjewelrysIndia8 minutes using the app
"I'll be honest, I wasn't expecting much. But the Smars chatbot built by Team Retainley genuinely surprised me. It feels less like talking to a ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Multi-language
- Behavior tracking
- Customer insights
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Customers, products, orders, discounts, Online Store, custom data, Shopify admin
- View customers: Customer data
- View products: Inventory, product listings, products, collections
- View orders: All order history for the last 60 days
- View discounts: Discount codes and promotions
- View Online Store: Online Store pages
- View custom data: Metaobject definitions, metaobjects
- View Shopify admin: Legal policies
- View other data: Price rules
Developer
Retainley
- Apps in the dataset:
- 1
- Address:
- Lucknow, UP, IN
- Website:
- shopbot.retainley.com/privacy
- Support email domain:
- retainley.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
- Greets shoppers on product pages with context-aware AI responses
- Answers questions using your live product and policy data
- Train the bot with custom FAQs to match your store's voice
- Tracks all conversations and customer feedback in one place
- Easy setup — no coding needed, live in minutes
Turn browsers into buyers with an AI assistant that knows your store inside out.
Most shoppers leave without buying — not because they didn't want to, but because they had a question nobody answered.
Retainley fixes that. The moment a customer lands on a product page, your AI assistant greets them, answers their questions, and guides them toward checkout — using your real products, policies, and inventory data.
No generic responses. No extra support staff. Just instant, accurate answers, 24/7.
Set it up in minutes. Train it with your FAQs. Watch sales follow.
Questions and comments
Questions people ask about ShopBot Retainley, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.