Shopify app
NewGenii
Genii: AI assistant for sales, recommendations, and support.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- tolk.ai
- Launched
- August 18, 2026
- Pricing
- From $290/month. Free trial available.
- Languages
- Arabic, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Hungarian, Italian, Japanese, Korean, Lithuanian, Norwegian, Dutch, Polish, Portuguese (Portugal), Russian, Slovak, Swedish, Romanian, Turkish, Chinese (Traditional), Chinese (Simplified), Georgian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$290/month
band: $100 to $299 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Pricing is set outside Shopify: External charges may be billed by tolk.ai separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | $290/month | not offered | 14 days | none stated | Conversation quota: 500 per month |
| Growth | $490/month | not offered | 14 days | none stated | Conversation quota: 1000 per month |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- File upload
- Multi-language
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, store analytics, Online Store
- View customers: Browsing behavior
- View products: Products, collections
- Edit store analytics: Web pixels
- View Online Store: Theme
Developer
tolk.ai
- Apps in the dataset:
- 1
- Address:
- 161 Rue Frédéric Mistral, Saint Gély du Fesc, 34980, FR
- Website:
- not stated
- Support email domain:
- tolk.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Omakase.ai | Voice AI Agent
4.3(5) · listed as similar by Shopify
Intellect AI Chatbot Live Chat
5.0(9) · listed as similar by Shopify
AI Chat – Sales & Support Bot
5.0(1) · listed as similar by Shopify
Agrim: AI Support & Sales
5.0(2) · shares 81% of feature handles
Merchant AI: Chatbots & Agents
5.0(1) · shares 81% of feature handles
Kamli: AI chatbot + Live Chat
5.0(1) · shares 80% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 66 words.Show
- Proactive engagement: with Sparks, Genii speaks first, at the good moment.
- Smart recommendations: it steers shoppers toward products.
- Gets things done: it handles order tracking and customer requests.
- Insights: see what your shoppers actually ask, and understand them more.
Build no-code AI agents that turn visitors into customers, handle support and track conversion.
AI sales agent that brings the in-store shopping experience online. Genii is an agentic AI sales assistant that guides visitors across your entire site. It qualifies their needs, recommends products, and persuades like a great in-store salesperson would. But Genii doesn't just advise, it acts: order tracking, contextual recommendations, and real-time answers.
Questions and comments
Questions people ask about Genii, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.