Shopify app
NewSC : AI Chatbot + Live Chat
AI chatbot for 24/7 live chat,Automated support & Product help
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Samy Ecommerce
- Launched
- January 9, 2026
- Pricing
- From $19.99/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$19.99/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic Plan | $19.99/month | $191.90/year | none | none stated | AI-Powered Customer Chat; Up to 100 Products Indexed; Up to 10 Collections; Up to 10 Documents; 300 Conversations per month; 1M AI Tokens per month; Email Support |
| Professional | $49.99/month | $479.90/year | none | none stated | AI-Powered Customer Chat; Up to 500 Products Indexed; Up to 50 Collections; Up to 50 Documents; 1K Conversations per month; 5M AI Tokens per month; Priority Google meet or Call Support |
| Enterprise | $199/month | $1910.40/year | none | none stated | AI-Powered Customer Chat; Up to Unlimited Products Indexed; Up to Unlimited Collections; Up to 100 Documents; Unlimited Conversations per month; 10M AI Tokens per month; Custom AI Assistant Training; Priority Google meet or Call Support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Agent analytics
- Customer insights
Automated responses
- FAQs
- Product recommendations
- Quick replies
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Gemini 21 apps
- Pinecone
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store, custom data, Shopify admin
- View customers: Browsing behavior, customer data
- View products: Inventory, product listings, products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days, returns, shipping information
- Edit Online Store: Online Store page content on a path controlled by the app, Online Store pages, theme
- View custom data: Metaobjects
- View Shopify admin: Legal policies
- View other data: Locations
Developer
Samy Ecommerce
- Apps in the dataset:
- 2
- Address:
- Zirakpur, PB, IN
- Website:
- not stated
- Support email domain:
- samychat.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
- AI chatbot provides 24/7 live chat and automated customer support
- Gemini-powered conversational AI enables natural customer conversations
- Vector search improves product and order understanding in chat
- AI Chatbot & Live Chat for sales automation and higher conversion rates
- AI Chatbot for 24/7 multilingual customer support automation
AI Chatbot, Live Chat, Customer Support Automation, Product Recommendations, Order Tracking Chatbot.
Samy Chat is a smart AI chatbot with live chat designed for online stores. It offers 24/7 customer support through natural, human-like conversations. Powered by Gemini AI and vector search, the AI chatbot understands products, orders, and questions accurately. Samy Chat handles product inquiries, personalized recommendations, order tracking, and automated replies—helping merchants deliver fast, friendly support while saving time.
Questions and comments
Questions people ask about SC : AI Chatbot + Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.