Shopify app
NewSmart AI Chatbot & Live Chat
Smart Assistant that answers store-wide customer questions
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Smart Solutions
- Launched
- August 21, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$6/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 AI replies per month; AI learns up to 50 products; AI learns 10 pages and 10 blogs; 5 custom topics and 5 discounts; Auto-sync store data on install; Order tracking in chat; Widget custom design; Chat history and analytics |
| Essential | $6/month | $60/year | 7 days | none stated | Unlimited AI chats; AI learns up to 100 products; AI learns 20 pages and 20 blogs; 10 custom topics and 10 discounts; Auto-sync store data on install; Order tracking in chat; Widget custom design; Chat history and analytics |
| Grow | $15/month | $150/year | 7 days | none stated | Everything in Essential; AI learns up to 1,000 products; AI learns 50 pages and 50 blogs; 20 custom topics; 25 offers and discounts; Priority support; Store memory for smarter chat; 24/7 support |
| Pro | $29/month | $290/year | 7 days | none stated | Everything in Grow; AI learns up to 5,000 products; AI learns 100 pages and 150 blogs; 50 custom topics; 50 discounts handled; Expert AI optimization; 24/7 priority support |
| Enterprise | $49/month | $490/year | none | none stated | Everything in Pro; Unlimited products and pages; Unlimited blogs and discounts; 200 custom topics; Smart AI follow-up; 24/7 VIP support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Chat GPT
- Claude AI
- DeepSeek 7 apps
- Gemini 21 apps
- Proplexity
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Online Store, Shopify admin
- View customers: Customer data
- Edit products: Products, collections
- Edit orders: All order history
- View discounts: Discount codes and promotions
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
- View other data: Locales, locations, price rules
Developer
Smart Solutions
- Apps in the dataset:
- 1
- Address:
- Chandigarh ,Punjab, Chandigarh, HR, 160022, IN
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 62 words.Show
- AI assistant answers using product, page, blog, and policy data
- Helps customers find info across your entire store content in natural search
- Supports discount-related queries in real-time conversations
- Customers can easily track orders from any page.
AI chatbot that helps customers find products and order tracks support through natural conversation
Smart Chatbot Assistant / AI-powered chatbot that helps customers by answering questions and guiding them through your entire Shopify store. It understands and responds using data from your products, pages, blogs, policies, and discounts. This reduces repetitive support tasks and improves the shopping experience through natural, conversational support.
Questions and comments
Questions people ask about Smart AI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.