Shopify app
EmergingSaleSmartly: AI Chat & Inbox
One interface integrates omnichannel social media chat session
- Rating on Shopify
- 5.0(17)
- Reviews
- 17
- Developer
- SaleSmartly
- Launched
- April 13, 2022
- Pricing
- Free plan available
- Languages
- Chinese (Simplified), Chinese (Traditional), English, French, Thai, Vietnamese, Indonesian, Malay, Korean, Portuguese (Brazil), Khmer, Filipino, Japanese, Spanish, Russian, Hindi, Turkish, Burmese
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.70
category median 4.62
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 17
Starting price
$15.90/one-time charge
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 2 Member; 1 Official Channel; 1 Hosted Device; 100 Monthly active contacts; 10,000 free AI assistant points per mont; 200 AI member messages/month; 7x12 after-sales service |
| Pro | $15.90 one-time charge | not offered | none | none stated | 2 Member; 10 Official Channel; 1 Hosted Device; Unlimited monthly active contacts; 100,000 free AI assistant points per mon; 2,000 AI member messages/month; Channel distribution links; Marketing Mass Sending |
| Max | $199 one-time charge | not offered | none | none stated | 10 Member; 30 Official Channel; 10 Hosted Device; Unlimited monthly active contacts; 1 million free AI assistant points per m; 5,000 AI member messages/month; Exporting chat history; API Interface |
Rating distribution
17 ratings on the listing when last refreshed.
- 5 stars17(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 2, 2026RisenmegaUnited States3 months using the app
"I run sales for my Instagram account with SaleSmartly. It boosts my sales and strengthens relationships with my clients. It’s fast and user‑friendly, and I ..."
5 starsSep 1, 202613CustomHong Kong SARAbout 1 year using the app
"SaleSmartly 帮我省去来回切换后台的时间，AI 还可以总结对话要点，跟进老客户的时候不用翻来翻去，非常适合团队使用。"
5 starsMay 21, 2026DeliistonUnited Kingdom7 days using the app
"半夜睡觉还有客户来问，之前根本接不住，现在自动回复先顶上，真香。"
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- SMS
- Email chat
- Multi-language
- Real-time translation
- Customer insights
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Surveys
- Send transcript
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders
- Edit products: Products, collections
- View orders: All order history for the last 60 days
Developer
SaleSmartly
- Apps in the dataset:
- 1
- Address:
- 广州市天河区高德置地春A座2901, 广州, GD, 510000, CN
- Website:
- not stated
- Support email domain:
- salesmartly.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
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Dondy: WhatsApp Marketing+Chat
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IG Facebook & Instagram Shop
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Ernest: AI Chatbot & Helpdesk
5.0(6) · shares 53% of feature handles
RagChat: AI Chatbot & Livechat
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Upsello AI Chatbot & Live Chat
5.0(1) · shares 48% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 81 words.Show
- Connect website chat and supported messaging channels in one shared inbox.
- Deploy an AI employee to respond, qualify, translate, and hand off conversations
- Route conversations to teammates with customer context and chat history.
- Support global shoppers faster with real-time conversation translation.
- Segment contacts and track service and team performance from one workspace.
Turn store visits into conversations with AI chat, omnichannel inbox, and team support.
Turn more store visits into sales with SaleSmartly. Add branded live chat and manage WhatsApp, Instagram, Facebook Messenger, TikTok, email, and more from one shared inbox. Let AI answer common questions 24/7, translate conversations in real time, and hand complex chats to your team with full customer context. Use tags, notes, segments, automation, and performance insights to follow up faster and deliver consistent support as your store grows.
Questions and comments
Questions people ask about SaleSmartly: AI Chat & Inbox, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
17 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.