Shopify app
NewRise Live Chat
Helps merchants chat via live chat, translation, and FAQ
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Snow John
- Launched
- December 23, 2025
- Pricing
- Free plan available
- Languages
- English, Chinese (Simplified), Chinese (Traditional), German, French, Japanese, Polish, Romanian, Russian, Swedish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9.90/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Monthly chat quota: 20 conversations; FAQ categories: up to 3; FAQ entries per category: up to 3 |
| Starter | $9.90/month | $99/year | none | none stated | Monthly chat quota: 200 conversations; FAQ categories: up to 5; FAQ entries per category: up to 10; Real-time chat translation quota: 2,000 |
| Growth | $29/month | $290/year | none | none stated | Monthly chat quota: 1,000 conversations; FAQ categories: Unlimited; FAQ entries per category: Unlimited; Real-time chat translation quota: 10,000 |
| Pro | $39/month | $390/year | none | none stated | Monthly chat quota: 3,000 conversations; FAQ categories: Unlimited; FAQ entries per category: Unlimited; Real-time chat translation quota: 50,000 |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- Live chat
- File upload
- Multi-language
- Real-time translation
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Online Store
- Edit Online Store: Online Store script tags
Developer
Snow John
- Apps in the dataset:
- 9
- Address:
- kaifeng, HI, CN
- Website:
- not stated
- Support email domain:
- faprijewels.com
- English support:
- yes
- Resources:
- Privacy policy
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 67 words.Show
- Live chat
- Automatic translation of messages
- FAQ management
- Chatbox customization
Rise Live Chat offers live chat, translation, and FAQ for efficient support.
Rise Live Chat helps merchants communicate with customers efficiently through live chat, automatic translation, and FAQ management. The app supports messages in multiple languages, reducing language barriers and allowing merchants to respond to customer inquiries quickly. Merchants can manage frequently asked questions to reduce repetitive work and customize the chatbox to match their store branding.
Questions and comments
Questions people ask about Rise Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.