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ReturnPilot icon

Shopify app

New

ReturnPilot

Turn returns into exchanges and store credit automatically

Rating on Shopify
No ratings yet
Reviews
0
Developer
NexerApps
Launched
May 29, 2026
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Workflow automation

#485 of 584

See the ranked table

Rank in Helpdesk

#216 of 264

See the ranked table

Bayesian rating

n/a

category median 4.59

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$15/month

band: $10 to $29 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedUp to 25 returns per month; Basic Portal; Email Notifications; CSV Export
Pro$15/monthnot offered7 daysnone statedUnlimited returns; Full portal customization; Email Templates; Analytics; Store credit generation; Discount codes
Plus$29/monthnot offered7 daysnone statedEverything in Pro; Plus AI Return Analysis; Auto-Approve Rules; Priority Support

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Automation tasks

  • Email responses
  • Fraud detection
  • Return processing

Customization

  • Conditional logic
  • Custom triggers
  • Templates

Channels

  • Email
  • Self-service

Workflow automation

  • Auto-reply
  • Response templates
  • Rule-based triggers
  • Customer notifications
  • Analytics
  • Reports

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Orders, discounts

  • View orders: All order history for the last 60 days
  • Edit discounts: Discount codes and promotions

Developer

NexerApps

Apps in the dataset:
1
Address:
Peshawar, PK
Support email domain:
gmail.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
  • Save up to 30% of returns — offer exchanges before issuing a refund
  • Branded return portal — your logo, colors, and copy in minutes
  • Real Shopify discount codes — store credit emailed to customers instantly
  • Fraud detection — flags repeat returners with 3+ returns in 30 days
  • Analytics dashboard — track save rate and revenue recovered over time

Returns Management, Exchanges & Store Credit – Saving revenue on Autopilot

Most Shopify merchants lose 20-30% of return revenue to full refunds — not because customers insist on them, but because there's no alternative offered. ReturnPilot fixes that. When a customer submits a return, they're automatically shown a smarter option: an exchange, store credit with a bonus, or a smooth refund. You set the rules once. The app handles everything else.

Questions and comments

Questions people ask about ReturnPilot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.