EcomAppReviews

Shopify app

New

ReplyPilot

Answers shoppers from your own store data, in their language

Rating on Shopify
No ratings yet
Reviews
0
Launched
July 2, 2026
Pricing
From $19/month. Free trial available.
Languages
English, Chinese (Simplified)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#375 of 466

See the ranked table

Bayesian rating

n/a

category median 4.62

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$19/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Starter$19/month$190/year14 daysnone stated500 conversations / month; AI included, no add-on; 14-day free trial
Growth$49/month$490/year14 daysnone stated2,000 conversations / month; AI included, no add-on; 14-day free trial
Pro$129/month$1290/year14 daysnone stated8,000 conversations / month; AI included, no add-on; 14-day free trial

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • Multi-language

Automated responses

  • FAQs
  • Product recommendations
  • Quick replies

Customization

  • Color and font
  • Chat window

Data access

As disclosed on the listing. Never scored.

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Products, custom data, Shopify admin

  • Edit products: Products, collections
  • Edit custom data: Metaobject definitions, metaobjects
  • View Shopify admin: Legal policies

Developer

Ethereal Voyager

Apps in the dataset:
1
Address:
Jinan, SD, CN
Website:
not stated
Support email domain:
gmail.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
  • Answers product, shipping, and returns questions from your own store data
  • Replies in each shopper's own language, with no extra setup
  • Grounded in your store — says "I don't know" instead of making things up

AI chat that answers shoppers' product, shipping & returns questions from your own store data.

ReplyPilot is an AI shopping assistant that answers your shoppers' questions about your products, shipping, returns, and policies — using only your store's own data. It reads your products, shop policies, reviews, a FAQ you write, and documents you upload, then replies in a storefront chat bubble in the shopper's own language. Because every answer is grounded in your real store content, it stays accurate and says it does not know instead of guessing. It learns your store automatically on install

Questions and comments

Questions people ask about ReplyPilot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.