Shopify app
NewRagently: AI Chatbot & Support
AI agent that answers customers and handles orders & returns
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Ragently
- Launched
- May 19, 2026
- Pricing
- From $39/month. Free trial available.
- Languages
- Dutch, English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.69
category median 4.70
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$39/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $39/month | $372/year | 7 days | none stated | 100 conversations per month; 1 AI agent; AI chat widget on your store 24/7; Order status and tracking lookups; 10 document uploads; Email support |
| Growth | $79/month | $756/year | 7 days | none stated | 500 conversations per month; Up to 3 AI agents; Live chat takeover by your team; Product advice and checkout link in chat; Weekly insights into customer questions; 25 document uploads; Custom widget branding |
| Pro | $179/month | $1716/year | 7 days | none stated | 2,500 conversations per month; Up to 10 AI agents; WhatsApp, Instagram and Messenger; Remembers returning customers; Unlimited document uploads; No Ragently branding; Priority support |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 24, 2026KidsbarnNetherlands3 months using the app
"Gebruiksvriendelijk en ziet er goed uit. Fijne ondersteuning en verlichting van het aantal repeterende klantvragen. Ook fijn dat klanten in het weekend antwoord krijgen op ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Social media
- File upload
- Multi-language
- Push notifications
- Agent analytics
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Facebook Messenger 60 apps
- Instagram 470 apps
- MyParcel 8 apps
- Sendcloud 24 apps
- Slack 244 apps
- WhatsApp 434 apps
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store, Shopify admin
- Edit customers: Customer data
- Edit products: Products, collections
- Edit orders: All order history for the last 60 days, returns, draft orders, order edits
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
Ragently
- Apps in the dataset:
- 1
- Address:
- Zijl 15c, Rotterdam, 3011PX, NL
- Website:
- ragently.nl/en
- Support email domain:
- ragently.nl
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, demo store
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- Answers shopper questions 24/7 from your products, policies and FAQs
- Looks up orders and tracking, changes addresses and cancels unshipped orders
- Starts returns and refunds within limits you set, with Sendcloud or MyParcel
- Hands off to your team in live chat with the full conversation
- One AI agent for web chat, WhatsApp, Instagram and Messenger
Cut repetitive support questions: an AI agent answers shoppers 24/7 and handles orders and returns.
Ragently is an AI chatbot for customer support that learns from your Shopify products, store policies and FAQs. It answers shoppers 24/7 in their own language and takes action within the rules you set: order status and tracking, address changes, cancellations, returns and refunds up to a limit you choose. It recommends products and shares a checkout link. When a shopper needs a person, your team takes over the live chat with the full conversation. Also on WhatsApp, Instagram and Messenger.
Questions and comments
Questions people ask about Ragently: AI Chatbot & Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.