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Shopify app

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Pinpointed AI Sommelier

AI Sommelier recommends wine and spirits from your inventory

Rating on Shopify
5.0(3)
Reviews
3
Developer
Pinpointed
Launched
January 16, 2026
Pricing
Free plan available. Free trial available.
Languages
English, French, German, Dutch, Italian

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#241 of 1000

See the ranked table

Bayesian rating

4.70

category median 4.70

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 3

Starting price

$29/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated30 AI conversations/month; Wine, beer & spirits recommendations; Food pairing & gift suggestions; Live inventory recommendations; Last 3 conversation in dashboard; Multi-language support: EN, FR, DE, IT,; Email support
Starter$29/monthnot offered14 daysnone statedUnlimited AI conversations/month; Everything in Free; Last 25 conversations in dashboard; Basic widget customisation; Priority email support
Pro$99/monthnot offered14 daysnone statedEverything in Starter; Answers questions about your store; Top recommended products report; Product click-through tracking; Last 100 conversations in dashboard; Revenue attribution; Inventory gap insights; Priority email support
AI Merchandiser$299/monthnot offerednonenone statedEverything in Pro; AI Merchandiser; Personalised storefront blocks; Taste Passport customer memory; White-label custom branding & colours; Full revenue attribution dashboard; Dedicated onboarding & setup session; Priority email & chat support

Rating distribution

3 ratings on the listing when last refreshed.

  • 5 stars3(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsMar 17, 2026Sense of TasteAustralia20 days using the app

    "Really great communication when issues have arisen. The AI gives really solid recommendations and is very straight forward to add. Definitely a nice addition to ..."

    Developer replied. Read on Shopify

  • 5 starsFeb 25, 2026Die WeingaleristenGermany13 days using the app

    "Endlich können unsere Kunden nicht nur 24h am tag einkaufen, sondern werden dazu auch noch 24h am Tag beraten. Absolut lohnenswert."

    Developer replied. Read on Shopify

  • 5 starsFeb 25, 2026VP MerchantsIreland21 days using the app

    "Excellent app. I have received a lot of immediate support, very glad my suggestions on adding some features were promptly accepted."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Multi-language
  • Behavior tracking
  • Agent analytics
  • Customer insights

Automated responses

  • FAQs
  • Product recommendations
  • Quick replies
  • Order updates
  • Cross-sell
  • Upsell

Customization

  • Color and font
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Email address, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, store analytics

  • View customers: Browsing behavior
  • View products: Products, collections
  • View orders: All order history for the last 60 days
  • Edit store analytics: Web pixels

Developer

Pinpointed

Apps in the dataset:
5
Address:
Paris, FR
Support email domain:
pinpointed.dev
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 69 words.Show
  • Recommends wines, beers and spirits from your live inventory
  • Learns customer preferences with Taste Passport and conversation memory
  • Personalises recommendations and storefront content (AI Merchandiser)

AI Sommelier that learns every customer's taste and personalises your wine & spirits store.

Turn browsers into buyers with an AI that does more than answer questions. Pinpointed AI Sommelier recommends products from your live inventory, answers store questions, learns customer preferences, tracks AI-assisted revenue, and helps personalise your storefront. Understand what shoppers want, deliver better recommendations, and increase sales with customer intelligence built for wine and spirits retailers.

Questions and comments

Questions people ask about Pinpointed AI Sommelier, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.