EcomAppReviews

Shopify app

Emerging

Mergn: Email, SMS & WhatsApp

Drive Retention via Email, WhatsApp, SMS & Push Notification

Rating on Shopify
5.0(22)
Reviews
22
Developer
Mergn
Launched
August 15, 2024
Pricing
Free
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Email marketing

#24 of 121

See the ranked table

Rank in SMS marketing

#15 of 57

See the ranked table

Bayesian rating

4.51

category median 4.32

Reviews in the last 180 days

2

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 22

Starting price

Free plan

band: Free

Rating distribution

22 ratings on the listing at crawl time.

  • 5 stars22(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 4, 2026AllurebeautypkPakistan9 months using the app

    "We've had a great experience with Mergn so far. What stands out most is how responsive and supportive the team has been throughout the process. ..."

    Read on Shopify

  • 5 starsMay 14, 2026RawanPakistan3 months using the app

    "Mergn has been genuinely helpful for improving our retention workflows and customer journeys. The best part honestly has been the team and their eagerness to ..."

    Read on Shopify

  • 5 starsMar 9, 2026Powerhouse ExpressPakistan2 months using the app

    "Mergn has been a valuable addition to our Shopify tech stack at Powerhouse Express. The platform gives us deeper visibility into customer journeys, campaign performance ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Campaign types

  • Email campaigns
  • SMS campaigns
  • Push notifications
  • Newsletters
  • Pop-ups
  • Discounts
  • Rewards
  • Promotions
  • Cart emails
  • Checkout emails
  • Exit intent
  • Abandoned cart
  • Browse abandonment
  • Follow-up emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Subscriptions
  • Product reviews
  • Custom campaigns

Managing campaigns

  • Editor tool
  • Bulk editing
  • Import and export
  • Email domains
  • Email capture list
  • SMS capture list
  • Triggers and rules
  • Automations
  • Targeting
  • Segmentation
  • Tracking
  • Reporting
  • Analytics
  • A/B testing
  • APIs and webhooks
  • A/B testing
  • Bulk messaging
  • Custom sender ID
  • Personalized messages
  • Scheduled messages
  • Templates
  • Conversion metrics
  • Real-time analytics
  • ROI tracking
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

  • Cart recovery
  • Discount codes
  • Feedback requests
  • Order confirmations
  • Product recommendations
  • Win-back campaigns

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, store analytics, Online Store, Shopify admin, other data

  • View customers: Browsing behavior
  • View products: Products, collections
  • Edit orders: Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history
  • Edit discounts: Discount codes and promotions
  • Edit store analytics: Web pixels
  • View Online Store: Theme
  • Edit Shopify admin: Files
  • Edit other data: Publications of products on sales channels

Developer

Mergn

Apps in the dataset:
1
Address:
Hive at Nishat DHA Phase VI, Karachi, 75290, PK
Website:
www.mergn.com
Support email domain:
mergn.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 75 words.Show
  • Customer Segmentation: Drag‑and‑drop to group customers by behavior & purchases.
  • Targeted Campaigns: Launch one‑off, recurring, or behavior-driven campaigns.
  • Automated Journeys: Personalized flows with incentives and smart reminders.
  • Real-Time Analytics & Reporting: Track conversions, ROI, revenue, & performance.
  • Seamless custom integrations to unlock more possibilities.

Drive Incredible Retention via Email, WhatsApp, SMS, Push Notification & Popups

Mergn helps Shopify merchants boost retention and drive repeat purchases through journeys and multi-channel campaigns, engaging customers at the right moments. Its strength is active engagement, letting brands run personalized journeys across email, SMS, WhatsApp, and push notifications to build habits and encourage reorders. Mergn provides detailed analytics for journeys and campaigns, while behavioral and website insights inform campaigns, turning interactions into meaningful actions.

Data as of Oct 19, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

22 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.