Shopify app
EmergingBuilt for ShopifyMarvyn AI Chatbot & Live Chat
AI Sales Agent for Complex Catalogs: Upsell, Support, Inbox
- Rating on Shopify
- 4.8(14)
- Reviews
- 14
- Developer
- Marvyn AI
- Launched
- October 24, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.54
category median 4.50
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 14
Starting price
$29/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Most advanced AI models; 100 message credits (lifetime); Up to 100 products; Unlimited visitors; AI sales skills; Live chat + human handoff; Custom branding |
| Starter | $29/month | not offered | 7 days | + $0.05 per additional message credit | Most advanced AI models; 1,000 message credits / month; Up to 1,000 products; Unlimited visitors; AI sales skills; Live chat + human handoff; Custom branding |
| Growth | $99/month | not offered | 7 days | + $0.05 per additional message credit | Most advanced AI models; 4,000 message credits / month; Up to 10,000 products; Unlimited visitors; AI sales skills; Live chat + human handoff; Custom branding |
| Pro | $199/month | not offered | 7 days | + $0.05 per additional message credit | Most advanced AI models; 10,000 message credits / month; Up to 25,000 products; Unlimited visitors; AI sales skills; Live chat + human handoff; Custom branding |
Rating distribution
14 ratings on the listing at crawl time.
- 5 stars12(86%)
- 4 stars2(14%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
4 starsAug 17, 2026CECOZSaudi Arabia4 months using the app
"Update: After I followed up, Marvyn's founder responded and fully refunded the extra-credit charges ($47.55) as a goodwill gesture, and clarified that the credits were ..."
Developer replied. Read on Shopify
5 starsJun 13, 2026Cotomag.roRomaniaAbout 2 months using the app
"I've been using Marvyn AI on my Shopify store and I'm very satisfied. The chatbot is easy to set up, responds quickly to customer questions ..."
Developer replied. Read on Shopify
5 starsMay 28, 2026Titan EnginesUnited States8 days using the app
"This is by far the best AI app we've used so far. It actually trains off of your store and product data, which is a ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
- Real-time translation
- Push notifications
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
- View customers: Browsing behavior, customer data
- View products: Inventory, products, collections
- View orders: All order history for the last 60 days
- View discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- Edit Online Store: Online Store pages, theme
- View Shopify admin: Legal policies
- View other data: Customer email addresses
Developer
Marvyn AI
- Apps in the dataset:
- 1
- Address:
- 46 Botanic Square, London, ENG, E14 0NJ, GB
- Website:
- www.marvyn.co
- Support email domain:
- marvyn.co
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 97 words.Show
- Handles large, variant-heavy catalogs that other chatbots struggle with
- AI product recommendations and exit-intent offers matched to each shopper
- Upsell & cross-sell: AI agent suggests upgrades and add-ons at the right moment
- Live order tracking: shoppers check status in chat, 24/7, in 180+ languages
- Revise any answer once and the AI agent sticks to your instructions
24/7 AI sales agent with live chat that recommends products, upsells and grows sales.
Marvyn is a highly intelligent AI sales agent for your store. A 24/7 AI assistant that greets shoppers, learns what they need and recommends the right product even in complex catalogs where other chatbots struggle. It upsells and cross-sells, answers product and order questions, tracks orders and hands off to your team when needed. It spots shoppers about to leave, serves a timed offer, captures leads and grows sales in 180+ languages. Easy to switch from Rep AI, Gorgias, Chatty, Tidio or Chizy.
Questions and comments
Questions people ask about Marvyn AI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
14 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.