Shopify app
EmergingLenoChat:Live Chat &AI Chatbot
LenoChat makes customer support smarter and faster with AI.
- Rating on Shopify
- 5.0(11)
- Reviews
- 11
- Developer
- LenoChat
- Launched
- November 19, 2025
- Pricing
- Free plan available
- Languages
- Spanish, Portuguese (Brazil), French, German, Turkish, Korean, English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.58
category median 4.52
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 11
Starting price
$29/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Unlimited Live Chats; 2 Chat Agents; 100 AI Replies Per Month; 100 Products for AI Training; Product Recommendations; Order Tracking in Chat Widget; 30-Day Chat History; Facebook, WhatsApp & IG Integration |
| Plus | $29/month | $288/year | none | none stated | Everything in Free Plan; 5 Chat Agents; 1,000 AI Replies Per Month; 1,000 Products for AI Training; See Cart & Order Data; 6-Month Chat History; Live Typing Preview; Chat Transfer |
| Pro | $39/month | $384/year | none | none stated | Everything in Plus Plan; Unlimited Chat Agents; 2,000 AI Replies Per Month; 5,000 Products for AI Training; Expanded AI Training Sources; 12-Month Chat History; Detailed Visitor Info; AI Copilot Tone & Rephrase |
Rating distribution
11 ratings on the listing at crawl time.
- 5 stars11(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 25, 2026Ambika Veg and Vegan ShopJapan5 months using the app
"Serves the purpose and the team is amazing. The support is appreciated. Even if there are any roadblocks the support team promptly comes up with ..."
5 starsJun 22, 2026Nkoro PremiumSouth Africa16 days using the app
"Great app! The AI chatbot answers customer questions accurately, and the unified inbox makes managing conversations much easier. Easy to set up and has helped ..."
5 starsApr 24, 2026IVORYNNUnited Arab EmiratesAbout 20 hours using the app
"I advise everyone to use this application; its features are extremely advanced. The support is fast and very wonderful, the application is very beautiful and ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Social media
- File upload
- Real-time translation
- Push notifications
- Behavior tracking
- Customer insights
Automated responses
- FAQs
- Greetings
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- Edit products: Inventory, products, collections
- View orders: Order fulfillments, merchant managed fulfillment, all order history for the last 60 days, returns, shipping information
- Edit Online Store: Online Store script tags, theme
- View other data: Payment terms
Developer
LenoChat
- Apps in the dataset:
- 1
- Address:
- 2 Artarmon Rd Willoghbilly, Sydney, NSW, 2000, AU
- Website:
- www.lenochat.com
- Support email domain:
- lenochat.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Dondy: WhatsApp Marketing+Chat
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IG Facebook & Instagram Shop
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Richpanel: AI Customer Support
4.9(137) · shares 66% of feature handles
Charla Live Chat
5.0(3) · shares 66% of feature handles
MyShop ‑ Whats APP Chat Button
4.1(46) · shares 60% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- AI Agent answers customer questions using your uploaded store knowledge
- Copilot displays real-time reply suggestions with rephrasing and tone support
- Unified inbox for Shopify, Facebook, Instagram, Wordpress, and WhatsApp chats
- View orders, carts, and visitor details directly within your chat window
Turn questions into sales 24/7 with AI that sounds like your brand: Chatbot, Copilot and Live Chat
Boost your Shopify store’s customer experience with LenoChat, AI-powered live chat that helps your team sell faster. Manage chats from Shopify, Facebook, Instagram, and WhatsApp in one inbox. Let AI increase your sales 24/7 by guiding customers, suggesting the right products, and turning visitors into buyers. Two AI modes: AI Agent delivers automated responses from your knowledge. Copilot helps your team with speed and quality. Start using LenoChat and deliver a world-class customer experience.
Questions and comments
Questions people ask about LenoChat:Live Chat &AI Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
11 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.