Shopify app
NewKolton AI Chat & Comments
Agent that turns Chats, DMs and Social Comments in Sales.
- Rating on Shopify
- 5.0(3)
- Reviews
- 3
- Developer
- Concept Vision Technology LLC
- Launched
- August 3, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- German, Croatian, Serbian, Bosnian, English, Spanish, French
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.70
category median 4.70
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 3
Starting price
$49/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 AI messages/ month; AI live chat; Widget customization; DFY trained and personalized agent |
| Starter | $49/month | $470/year | 14 days | none stated | 400 AI messages/ month; Everything from Free; Instagram and Facebook Channels; Kolton AI Copilot; Shopify Commerce Assistant; Private Community |
| Pro | $249/month | $2240/year | 14 days | none stated | 3,000 AI messages and comments / month; Everything in Starter; All channels: email, WhatsApp, Messenger; AI replies to comments on posts and ads; Personalized follow-ups and cart recover; Daily store improvement analysis; Team seats and shared inbox; Private customer support manager |
| Max | $1,197/month | $9340/year | 14 days | none stated | 15,000 AI messages and comments / month; Everything in Pro; Custom SOP workflows the agent follows; Multi-store connection; Dedicated onboarding and agent training; White-glove service; Dedicated human customer suppor managers |
Rating distribution
3 ratings on the listing when last refreshed.
- 5 stars3(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 13, 2026HB NakitCroatiaAbout 1 month using the app
"I get sooo many messages every day for my jewelry brand, asking about prices, materials, delivery times… Since I started using Kolton, replying to all ..."
5 starsSep 30, 2026Healthy Animals 4EverUnited StatesAbout 2 months using the app
"Using Kolton has been a great experience. We've been runnning a few brands for 15+ years. We've always had dedicated CS reps and pride ourselves ..."
5 starsSep 26, 2026LUSTRIQAUnited StatesAbout 2 hours using the app
"Kolton has literally been a game changer for handling customer support (wish I knew about it sooner) It removes margin for error that can happen ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Social media
- Multi-language
- Real-time translation
- Push notifications
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Cross-sell
- Upsell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store credit, Shopify Payments, Online Store, Shopify admin
- View customers: Customer data
- View products: Inventory, products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days
- Edit discounts: Discount codes and promotions
- Edit store credit: Store credit account transactions
- View Shopify Payments: Shopify Payments disputes
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
Concept Vision Technology LLC
- Apps in the dataset:
- 1
- Address:
- 30N Gould St Ste R, Sheridan, WY, 82801, US
- Website:
- not stated
- Support email domain:
- kolton.ai
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- Human-voice AI: Replies that sound like a real person on your team.
- Sells and supports: Personalized Setter and CS in one.
- First Comment Agent: Manages Social Media and Ad Comments 24/7.
- Copilot Assistant: Your personal Ecom Expert.
- Mobile app: Keep track of every inbox from your phone, anywhere, anytime.
Customers hate talking to AI. That's why Kolton exists.
Today's AI Chatbots sound stiff, scripted, obviously a machine.
Kolton Agents are something else.
Personalized Agent that replies like a real CS or Setter, reads your orders, stock, and data, and knows if a shopper is ready to buy or just needs help.
It sells to the first and supports the second, in whatever language they wrote in, in your DMs and comments on your posts and ads.
Avoid missed sales in your DMs, or abusive comments draining revenue, all handled by one agent in one place.
Questions and comments
Questions people ask about Kolton AI Chat & Comments, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.