Shopify app
NewLeaf: AI Customer Support
AI answers order questions on WhatsApp, Instagram, Messenger
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Tealdroid LLP
- Launched
- August 7, 2026
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Prepaid response credits: $50/3,000, $200/16,000, $500/50,000. Enterprise pricing available. | AI replies on WhatsApp & Instagram; Answers from your live order data; Order confirmation alerts on WhatsApp; Shipping and delivery updates; Cancellation notifications; Human takeover from a shared inbox; Customer identity verification; Answers FAQs you write yourself |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
- Social media
Workflow automation
- Auto-reply
- AI responses
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Tealdroid LLP
- Apps in the dataset:
- 1
- Address:
- Kovilpalayam, Coimbatore, TN, 641107, IN
- Website:
- not stated
- Support email domain:
- tealdroid.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
- AI answers customer questions on WhatsApp, Instagram, and Messenger
- Order confirmation, shipping, and cancellation updates over WhatsApp
- Answers policy questions from a knowledge base you write
Leaf answers order questions on WhatsApp, Instagram, and Messenger. It hands off when unsure.
Customers ask about their orders on WhatsApp, Instagram, and Messenger, and those messages often arrive outside business hours. Leaf reads your Shopify order data and answers them directly, so shoppers get order status, tracking, and delivery estimates without waiting for a reply. It answers policy questions from notes you write yourself, and verifies a customer's identity before sharing order details. When Leaf is unsure, it passes the conversation to your team with the full history.
Questions and comments
Questions people ask about Leaf: AI Customer Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.