Shopify app
NewHireNinja: AI Chatbot & Inbox
AI chatbot for Instagram, WhatsApp, Messenger & Store — 24/7
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- HireNinja
- Launched
- February 5, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.69
category median 4.70
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$19/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100K tokens per month; Instagram Integration; WhatsApp Integration; Store Chatbot Integration |
| Starter | $19/month | not offered | none | none stated | 1M tokens per month |
| Freelancer | $49/month | not offered | none | none stated | 2M tokens per month |
| Scale | $249/month | not offered | none | none stated | 10M tokens per month |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsApr 27, 2026Granny's OrganicPakistan21 days using the app
"I have been using HireNinja for a while now. It is super helpful, replies fast, the replies are very relevant and it even takes orders ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- SMS
- Voice support
- Social media
- Multi-language
Automated responses
- Cart recovery
- Discounts
- FAQs
- Product recommendations
- Quick replies
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Instagram DM
- Meta Business Suite 6 apps
- WhatsApp DM
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- Edit customers: Customer data
- View products: Products, product listings, collections
- Edit orders: All order history for the last 60 days
- View Online Store: Theme, checkout page
Developer
HireNinja
- Apps in the dataset:
- 1
- Address:
- Islamabad, PK
- Website:
- www.hireninja.com
- Support email domain:
- hireninja.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 77 words.Show
- AI chatbot for Instagram DMs, WhatsApp, Messenger and store chat
- Answers product questions and recommends products from your catalog
- Recovers abandoned carts on Instagram and WhatsApp automatically
- Trained on your products, policies, and brand voice — not generic
- 24/7 auto-replies with smart handoff to your team when needed
AI chatbot for Store, Instagram, WhatsApp & Messenger — 100+ languages - 24/7
Hire your first AI Ninja — the Support Ninja. HireNinja is an AI chatbot for Shopify that answers customer questions on Instagram DMs, WhatsApp, Messenger, and your store — 24/7, in 100+ languages.
Trained on your products, policies, and brand voice, the Support Ninja looks up orders, recommends products from your catalog, handles refunds and FAQs, and recovers abandoned carts directly inside the conversation.
Questions and comments
Questions people ask about HireNinja: AI Chatbot & Inbox, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.