Shopify app
NewDekan.ai
AI agent that answers questions and recommends products 24/7
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- OrdersApps B.V.
- Launched
- February 16, 2026
- Pricing
- Free plan available
- Languages
- English, Arabic, Spanish, German, French, Dutch
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$5/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 AI responses/month; 100 products; 1 store; Multilingual responses; Handover conversation to human; Custom FAQs; Free Email marketing |
| starter | $5/month | $50/year | none | none stated | 1,500 AI responses/month; 500 products; 3 stores; WhatsApp integration; Messenger and Instagram integrations; Unlimited team members; Custom Instruction & Flows; Free Email marketing |
| professional | $15/month | $150/year | none | none stated | 5,000 AI responses/month; 2,000 products; 5 stores; WhatsApp Integration; Messenger and Instagram Integrations; Unlimited team members; Custom Instruction & Flows; Free Email marketing |
| growth | $32/month | $320/year | none | none stated | 11,000 AI responses/month; 10,000 products; 10 stores; WhatsApp Integration; Messenger and Instagram Integrations; Unlimited team members; Custom Instruction & Flows; Free Email marketing |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Social media
- Multi-language
- Agent analytics
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Cross-sell
- Upsell
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- Edit customers: Customer data
- Edit products: Products, collections
- Edit orders: Draft orders, order fulfillments, all order history for the last 60 days
- Edit Online Store: Online Store script tags
- Edit other data: Price rules
Developer
OrdersApps B.V.
- Apps in the dataset:
- 1
- Address:
- Purmerend, NL
- Website:
- dekan.ai
- Support email domain:
- dekan.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Understands complex queries like "laptop for work under 1000"
- Responds to FAQs about shipping, returns, and store policies
- Allows customers to add items to cart and proceed to checkout directly
- Manage conversations from Store, WhatsApp, Facebook Messenger, and Instagram
AI Shopping Assistant & Omnichannel Support Desk
No time to answer customer questions all day? Let Dekan's advanced AI handle it. Powered by OpenAI, Dekan acts as your sales associate, answering product questions, suggesting items based on budget and needs, and helping with order tracking, all while you're away.
When human intervention is needed, manage conversations with your team from all channels in one unified inbox: Webchat, WhatsApp, Facebook Messenger, and Instagram. Build your FAQ help center for quick self-service.
Questions and comments
Questions people ask about Dekan.ai, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.