Shopify app
NewHermie
AI customer service chatbot trained on your store content
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Launched
- August 28, 2026
- Pricing
- From $9.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9.99/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| pro | $9.99/month | not offered | 14 days | none stated | not listed |
| business | $39.99/month | not offered | 14 days | none stated | not listed |
| enterprise | $88.99/month | not offered | 14 days | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
Automated responses
- FAQs
- Product recommendations
Customization
- Chat window
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, Online Store
- View products: Products, collections
- Edit Online Store: Online Store pages, theme, Online Store page content on a path controlled by the app
Developer
Young Pine Consulting Management Co., Limited
- Apps in the dataset:
- 1
- Address:
- Hong Kong, Hong Kong, HK, 999777, HK
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- AI chatbot trained on your products, collections and store pages
- Custom knowledge base for FAQs, policies and business rules
- Automatic product sync with real-time webhook updates
- Collect customer feedback and send email notifications
- AI chatbot trained on your products, collections and store pages
AI chatbot that answers customer questions using your store products and custom knowledge base.
Hermie is an AI customer service chatbot for Shopify. It learns from your products, collections, and store pages to answer customer questions instantly — covering product details, shipping, and returns.
You can build a custom knowledge base with your own Q&A for FAQs and policies. Products sync automatically with real-time webhook updates. The chat widget integrates cleanly into your storefront and supports multiple languages.
Questions and comments
Questions people ask about Hermie, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.