Shopify app
NewFala — Voice AI Support Agent
Let shoppers ask your store by voice or text.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- ELAV8 AI LLC
- Launched
- September 7, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$49/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| FREE | Free | not offered | none | none stated | Storefront voice and chat agent; 200 messages each month; 40 voice minutes each month |
| STARTER | $49/month | not offered | none | Starter $0.02 / message and $0.25 / voice minute | Storefront voice and chat agent; 100 voice minutes each month; 1,500 messages each month |
| PRO | $149/month | not offered | none | $0.015 / message and $0.20 / voice minute. | Storefront voice and chat agent; 6,000 messages each month; 400 voice minutes each month; Calls, texts, and CRM sync |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Voice support
Automated responses
- FAQs
- Greetings
Customization
- Color and font
- Chat window
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Products, Online Store, Shopify admin
- View products: Products, collections
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
ELAV8 AI LLC
- Apps in the dataset:
- 1
- Address:
- 1343 Main Street suite 205, Sarasota, FL, 34236, US
- Website:
- fala.elav8.ai
- Support email domain:
- elav8.ai
- English support:
- yes
- Resources:
- Privacy policy, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
SparkGPT
No ratings yet · shares 71% of feature handles
BizFinder AI Assistant
No ratings yet · shares 67% of feature handles
The Concierge AI Sales+Support
5.0(1) · shares 63% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 99 words.Show
- Shoppers tap and talk or type, and one agent bubble answers both ways.
- Answers product and policy questions from your own store content
- "Take me there" links send shoppers straight to the right page
- Captures shopper phone or email when they ask your team to follow up
- Turn it on in the theme editor. No theme code edits, no second signup
Let shoppers ask your store out loud. Voice and chat answers from your own store content.
Shoppers have questions before they buy. Fala lets them ask, out loud or by typing, and answers from your own store content. Click Create my FALA agent, then Train from my store to read your policies, pages, and products. Turn Storefront agent on in the theme editor. Answers link shoppers to the right page, and anyone who wants a follow-up is asked for a phone or email. Conversations and contacts appear in the Fala app in Admin. No code edits. No second signup.
Questions and comments
Questions people ask about Fala — Voice AI Support Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 22, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.