Shopify app
NewThe Concierge AI Sales+Support
AI chat assistant that sells products and supports customers
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- The Concierge
- Launched
- May 6, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.69
category median 4.65
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$14.99/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Merchant | Free | not offered | none | none stated | Free trial of the full Pro toolkit; 15 lifetime conversations to evaluate; All 6 AI agent types incl. AI Salesman; Add-to-cart + checkout links in chat; Dynamic discount codes + free shipping; Order status lookup; Real-time Shopify product search; Email alerts when leads come in |
| Basic | $14.99/month | $165/year | none | none stated | 200 conversations per month; Add-to-cart + checkout links in chat; 4 AI agent types; Lead capture + qualification; Knowledge base + PDF upload; Email alerts to 3 recipients; Shopify + Square integration |
| Pro | $49.99/month | $540/year | none | none stated | 2,000 conversations per month; All 6 AI agent types; AI Salesman + Personal Concierge; Dynamic discount codes; Order status lookup; Data export to CSV; Unlimited email recipients; Free-shipping discount codes |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 1, 2026Earth Born NaturalsUnited States20 days using the app
"Great app, helps people find the product that fits their needs!"
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
Automated responses
- Discounts
- FAQs
- Greetings
- Order updates
Customization
- Color and font
- Chat window
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, orders, discounts, Online Store
- View products: Products, product listings, collections
- View orders: All order history for the last 60 days
- Edit discounts: Discount codes and promotions
- Edit Online Store: Online Store pages, theme, checkout page
Developer
The Concierge
- Apps in the dataset:
- 1
- Address:
- West Jordan, UT, US
- Website:
- app.theconcierge.chat
- Support email domain:
- theconcierge.chat
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
4.7(459) · listed as similar by Shopify
✧AiLead: FREE AI Chatbot & FAQ
5.0(10) · listed as similar by Shopify
Dori: AI Shopping Assistant
On Shopify, not yet in the dataset · listed as similar by Shopify
TIA by TDCCommerce
No ratings yet · shares 75% of feature handles
Betty AI Phone Receptionist
No ratings yet · shares 63% of feature handles
Fala — Voice AI Support Agent
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 97 words.Show
- AI closes carts: add-to-cart, checkout links, dynamic discount codes
- AI flags every chat as buyer or browser - only follow up on real buyers
- Summary email after every chat - buyer flag, transcript, contact info
- Conversations dashboard - every real chat, sorted by buying intent
- AI answers support questions and looks up order status right in the chat
AI that sells and supports in chat: add to cart, checkout, discount codes, and order lookup.
The Concierge is the AI chat that both sells and supports. It adds to cart, builds checkout links, and offers discount and free-shipping codes, and it answers customer questions from your store and looks up order status and tracking right in the chat.
When a chat ends, it emails you the transcript and contact info, and flags each visitor as a buyer or a browser.
Your dashboard captures every conversation, so you can review transcripts and follow up in one place.
Questions and comments
Questions people ask about The Concierge AI Sales+Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.