Shopify app
NewDocMind: AI Support Chatbot
AI support chatbot trained on your store content
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- DocMind
- Launched
- October 12, 2026
- Pricing
- From $9.90/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.72
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9.90/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $9.90/month | $99/year | 14 days | none stated | 200 AI replies per month; Unlimited Instant Answers; Live order status (order + email check); Email ticket capture; First trial: 14 days, 200 replies total |
| Personal | $29/month | $290/year | 14 days | none stated | 1,000 AI replies per month; Unlimited Instant Answers; Live order status (order + email check); Email ticket capture; First trial: 14 days, 200 replies total |
| Standard | $59/month | $590/year | 14 days | none stated | 2,000 AI replies per month; Unlimited Instant Answers; Live order status (order + email check); Email ticket capture; Remove DocMind branding; First trial: 14 days, 200 replies total |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
Workflow automation
- AI responses
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Customers, products, orders, Online Store, Shopify admin
- View customers: Customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
DocMind
- Apps in the dataset:
- 1
- Address:
- 6 Tourello Ave, Hawthorn East, VIC, 3123, AU
- Website:
- www.docmind.com.au
- Support email domain:
- docmind.com.au
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 68 words.Show
- Import products, pages, policies, and FAQs into one support knowledge base
- Test AI answers for shipping, returns, products, and order questions
- Add a storefront chat widget through a Shopify theme app extension
Answer order, return, shipping, and product questions from your store content. Escalate hard cases.
DocMind helps small Shopify teams answer repetitive support questions from approved store content. Import products, pages, policies, and FAQs, then test AI answers before turning on a storefront widget. It is designed for practical customer service workflows such as order status, returns, shipping, and product questions, with human handoff when the answer is uncertain.
Questions and comments
Questions people ask about DocMind: AI Support Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.