Shopify app
NewActDeskAI
AI support agent that evaluates itself before going live
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Actdeskai
- Launched
- May 6, 2026
- Pricing
- From $29/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.72
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $29/month | not offered | 7 days | none stated | 500 AI conversations; Chat widget on storefront; Order lookup & tracking; Return eligibility checking; Email escalation; Basic analytics dashboard; Readiness scorecard; Auto-trains in 5 minutes |
| Growth | $89/month | not offered | 7 days | none stated | Everything in Starter; 2,000 AI Conversations; Priority Email Support |
| Pro | $299/month | not offered | 7 days | none stated | Everything in Growth; 10,000 AI Conversations; Dedicated Ongoing Support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
- Help center
Workflow automation
- AI responses
- Order tracking
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Shopify admin
- View customers: Customer data
- View products: Products, product listings, collections
- Edit orders: All order history for the last 60 days
- View Shopify admin: Legal policies
Developer
Actdeskai
- Apps in the dataset:
- 1
- Address:
- 130 Baroni Ave Apt 8, San Jose, CA, 95136, US
- Website:
- www.actdeskai.com
- Support email domain:
- actdeskai.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- Auto-trains on your products, policies, and FAQs — first response in 5 minutes
- Readiness scorecard — evaluates the AI topic by topic before it goes live
- Order lookup and tracking — answers "where's my order?" with real data
- Human escalation — routes complex issues to your team with full context
- Merchant controls — set agent tone, welcome message, and escalation rules
AI support that auto-trains on your store, evaluates itself, then handles tickets automatically.
ActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping. Complex issues route to your team via email with full context. You control tone, welcome message, and escalation rules.
Questions and comments
Questions people ask about ActDeskAI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.