Shopify app
NewDeskMoz ‑24x7 Live Chat Agents
Hire 24x7 Custom Trained Shared & Dedicated E-Com Chat Agents.
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- Activant Solutions Pvt Ltd
- Launched
- April 3, 2019
- Pricing
- From $199/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.64
category median 4.65
Reviews in the last 180 days
0
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$199/month
band: $100 to $299 · 10-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| PROFESSIONAL 50 | $199/month | not offered | 10 days | US$ 5/ Extra Chat | Upto 50 Chats/ Month; Free Live Chat Software, Setup & Customization; One Point Contact; FAQ Based Support; Zapier Integration |
| PREMIUM 200 | $799/month | not offered | 10 days | USD 4/ Extra Chat | Upto 200 Chats/ Month; Free Live Chat Software, Setup & Customization; One Point Contact; Full Custom Training; Zapier Integration |
| PREMIUM 500 | $799/month | not offered | 10 days | USD 3/ Extra Chat | Upto 500 Chats/ Month; Free Live Chat Software, Setup & Customization; One Point Contact; Full Custom Training; Zapier Integration |
| ENTERPRISE 6 | $5,994/month | not offered | 10 days | USD 999/ Extra Agent | 6 Dedicated Chat Agents/ Month; Free Live Chat Software, Setup & Customization; Dedicated Manager; Detailed Custom Training; Zapier Integration |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsMay 10, 2020CLICHAIR.CH beauty & care productsSwitzerland17 days using the app
"I think it is the only real solution to have real, professional support, which works in synergy with our staff. We are fully satisfied with ..."
5 starsMar 20, 2020AlansiHouseUnited States7 minutes using the app
"This app is delivering the pro customer support to assist me. Chataffy agents support seems to understand my business and visitors really well."
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Activant Solutions Pvt Ltd
- Apps in the dataset:
- 3
- Address:
- 609, 610 Mansarovar Plaza, Madhyam Marg, Mansarovar, JAIPUR, RJ, 302020, IN
- Website:
- deskmoz.com
- Support email domain:
- deskmoz.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- 24x7 Fully Managed In-house Team of Professional E-Commerce Live Chat Agents
- Incredible Omnichannel Customer Support on Live Chat, Email & Social Media
- Chat Agents' Complete Custom Training & Deployment in Just 48-72 Hours
- FRT & ART = >35 Seconds & Industry's Best CSAT, SLA, CES & NPS
- Free Highly Customizable Live Chat Software & Setup
Managed Live Chat Agents Who Answer Your Customers' Sales & Support Questions in Real-Time 24x7!
DeskMoz deploys a team of fully custom-trained shared & dedicated Live Chat Agents on your store.
We answer your customers' sales & support questions in real-time 24x7 over live chat, e-mail & social media.
Our staff of 200+ highly experienced Live Chat Agents is our full-time in-house team & holds expertise in awe-inspiring e-commerce customer support.
We manage your store's CMS & backend too, to handle those chats which require order tracking, modification, replacement, refund, etc.
Questions and comments
Questions people ask about DeskMoz ‑24x7 Live Chat Agents, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.